SNG Administration Officer Jobs in Kenya

SNG Administration Officer Jobs in Kenya

  • SGL is currently seeking an ideal candidate to fill the position of an Administration Officer for the Shirki House Office Community.

  • You will have a minimum of 5 years of work experience in an administrative role.

  • You will be assertive but friendly, well-groomed, with a good command of English and articulation with key skills in communication, customer service, sales, and maintaining relationships with clients. You possess a relevant degree.

    Job Purpose:

  • The administration officer will be our first point of contact and the face of the company for all our customers, visitors, and vendors either in person, online, or via telephone.

  • He/she will be responsible for creating a lasting first impression for the Shiriki house community brand.

    Key Responsibilities:

  • Ensure the smooth flow of people through space, provide administrative support for space, and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.

  • Deliver exceptional member experience by responding to e-mails and answering phone calls.

  • Appreciate the Shiriki house community vision and mission and articulate it to our customers as well as communicating our values.

  • Respond to and handle disputes and escalations with a sense of urgency and importance.

  • Collaborate with the other members of the Shiriki house community including our service providers to effectively resolve high priority member issues.

  • Professionally take our potential community members through the Shiriki House community MEMBER experience, detailing the services and benefits

  • Stay informed of all site and policy changes as they occur and be able to articulate them accurately to SH members.

  • Be pro-active
    about SH member needs to address new challenges and opportunities and solve problems for members daily.

  • Friendly receiving visitors by greeting, welcoming, directing, and announcing them to the appropriate person/people.

  • In-depth knowledge of our member's projects in order to understand how best to add value to them.

  • Work with marketing and senior management to organize community events that bring members together.

  • Operate office management software to make office space bookings and appointments.

  • Answer incoming phone calls and provide callers with information about the company when required.

  • Receive and organize mail and office deliveries

  • Organize, package and send out/courier mail

  • Maintain office security by following office procedures, monitoring access control, CCTV and visitor log.

  • Maintain office meeting/appointment calendar

  • Perform administrative duties such as filing and management of SH documents

  • Coordinate office cleaning and other functions as required.

  • Maintain office supplies such as stationary, and services such as IT support

  • SH tenancy/lease contract preparation/management
    Management of SH supply of consumables and stock

  • Efficient management of common utilities i.e Board, Skype Rooms

  • Handle office petty cash

    How to Apply

  • For more information and job application details, see; SNG Administration Officer Jobs in Kenya

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