Sinoma Cargo International Customer Services Officer Jobs in Nigeria

Sinoma Cargo International Nigeria Limited, a company in haulage industry, is currently recruiting suitably qualified candidates to fill the position below:



Sinoma Cargo International Customer Services Officer Jobs in Nigeria


Responsibilities


  • Handles incoming calls or inquiries from prospective customers or clients
  • Assists customers effectively by solving customer disputes
  • Provides customer additional information or explains services
  • Discusses products offered and ensures customer satisfaction
  • Tactfully handles confrontational or stressful interactions with the public
  • Completes supporting paperwork and data entry as required
  • Accurately captures customer information
    Creates and maintains service reports


    Requirements


  • Minimum of 2 years working experience is required for the position.
  • Proficient in Microsoft Office applications (i.e. MS-excel, MS-word, Outlook etc.).
  • Strong communication and negotiation skills
  • Detail oriented and works with a high degree of accuracy
  • Ability to multitask
  • Handles confidential financial and personal information appropriately
  • Ability to tactfully handle stressful and difficult situations
  • Possess strong problem solving skills.


    How to Apply


    Interested and qualified candidates should send their Application Letters and CV to: femi.adetuwo@kog-smartcargo.cn Application Closing Date 30th November, 2018



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