Shoprite Group Senior Business Analyst (DC/Supply Chain) Jobs in South Africa

Shoprite Group Senior Business Analyst (DC/Supply Chain) Jobs in South Africa

Purpose of the Job

  • We are a business with over 140 000 employees, thousands of stores, and a network of distribution centres across 14 countries. We serve local communities with the lowest price promise. Over 24 million people shop in our footprint of more than 2 892 stores every day. Join the largest private-sector employer in South Africa and a leading employer in Africa as a Senior Business Analyst. You will be responsible for ensuring that efficient and cost-effective business solutions and processes are in place to address business needs/requirements.

    Job Objectives

    Information Seeking and Analysis:

  • Analyse and understand the current business environment and strategies

  • Understand the current trends and developments in the industry

  • Requirement elicitation:

  • Work with business and user in departments in the identification and documentation of user requirements

  • Assess and document the business implication of user requirements to the business and its process and information

  • Propose and document capability, process, functional, and information management improvements where appropriate

  • Define business rules and guide the implementation of these rules in the development of the various application systems

  • Facilitate the definition of business solutions and evaluate solution options, including cross-functional and cross-business solutions

    Leadership, Facilitation, and Influencing:

  • Gain knowledge within a specific area and share that knowledge across the team.

  • This includes interviews, presentations, and workshop facilitation with both business & IT:

  • Work closely with Systems Analysts, Project Manager, and other Business Analysts to design and implement solutions

  • Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design

  • Engage the most appropriate business representatives to obtain input and agreement on alternatives that are presented

  • Assist other Senior Business Analysts to monitor portfolio activities

  • Coach and mentor domain stream BA’s in BA tools and processes

  • Provide input to strategic planning and setting of goals objectives

  • Assist with prioritising business requests

  • Understand interdependencies across capability areas

    Building and Maintaining Relationships and Communication Lines

  • Build and maintain a trust relationship with business users – by delivering what was promised and facilitating understanding

  • Accurately communicate the business requirements to IT and other stakeholders, to ensure that business needs
    are effectively and efficiently addressed. Keep Business User informed of any changes.

  • Train business users as the need arises:

  • Render support and facilitate sessions for end-users, including training where applicable.

  • Continuously support the business environment:

  • Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends, and developments in the technology field

  • Maintain an understanding of enterprise business systems and their use.

    Theoretical knowledge and application:

  • Research, document and prepare business cases on appropriate technologies and business solutions, which will align with the business strategies of the organization

  • Define scope of business solution and ensure understanding of scope by business and IT stakeholders

  • Review technical solutions and business processes against business requirement specifications

  • Assist in the identification of data conversion and reporting requirements

  • Facilitate and coordinate Business Scenario development and User Acceptance Testing

  • Understand, document, and escalate project issues and risks with other business and IT areas to coordinate interdependencies and resolve issues.

    Time Management:

  • Deliver required tasks and documentation on time, and within agreed timelines.


  • Degree/Diploma in Information Systems, Technology or Analysis.

  • Diploma in Business Analysis (National Certificate) FTI.


  • 5 years of Business Analysis experience within a Business Analysis role.

  • 5 years ERP experience (related to business domain).

  • 2 years Retail industry.

  • 3+ years Experience with complex integrated environment.

  • Experience within the Distribution Centre and/or Supply chain essential.

    Knowledge and Skills

  • Presentation and Workshop facilitation skills.

  • Estimation and planning of business analysis effort for projects.

  • Business Modelling tools – preferably ARIS.

  • Business analysis and elicitation techniques.

  • Process re-engineering and improvement.

    How to Apply

  • For more information and job application details, see; Shoprite Group Senior Business Analyst (DC/Supply Chain) Jobs in South Africa

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