SBE Relationship Officer Jobs in Kenya

SBE Relationship Officer Jobs in Kenya

  • The Incumbent will report to the Sector Head and will be responsible for providing financial and business solutions to Small Business Enterprise customers including credit solutions, liability products, PAR and customer relationship management.

    Key responsibilities and accountabilities

  • Developing new business opportunities by proactively marketing for Small Business Enterprise lending and deposit mobilization opportunities from both current and prospective clients

  • Appraise, review, validate and process Small Business Enterprise customer applications in a timely manner

  • To act as the relationship officer for all Small Business Enterprise customers and to work closely with the customers in the Branch to the mutual benefit of both the customers and the bank market for new

  • Cross – selling of all bank services and marketing for new

  • Collection of market intelligence information, local competition, products, and levels of

  • Maintain a good quality loan book by ensuring arrears on normal and watch category accounts are collected

  • Maintain a database of all Small Business Enterprise clients in the branch

  • Training of new and existing clients on the Bank’s

  • Develop rapport with potential clients and be able to close sales and contracts in lending and bank business

  • To perform any other duty as
    assigned in line with the Organizational goals and

    Minimum Qualifications and Experience

  • A university degree preferably in a business-related.

  • AKIB banking certificates will be an added.

  • 3 years’ experience in banking, 2 of which should be in Business development and customer relationship.

  • Solid analytical skills and experience in credit appraisal, handling and resolving customer requests and

  • Good understanding of prudential guidelines and.

  • Have strong communication and team building skills with ability to workwith diverse.

  • Resilient, Confident and self-motivated.

    How To Apply

  • Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs (with the position title on the subject line) to:


  • Closing date for application is on or before 19th November 2021.

  • Only shortlisted candidates will be contacted.

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