Sanlam Client Service Consultant Jobs in South Africa

Sanlam Client Service Consultant Jobs in South Africa

What will you do?

To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.

What will make you successful in this role?

• Accurately capture client information on the relevant system.
• Execute broker requests within the agreed timeframes, quality standards and legislation.
• Handle all the administrative tasks according to agreed standards and turnaround times.
• Engage with broker in a client centricity manner.
• Ensuring accurate completion broker requests and follows up to ensure queries are resolved timeously, as per service level agreement.
• Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence.
• Ensuring client service level agreements are met and exceeded.
• Excellent time management skills.
• Consistent achievement of agreed productivity.


• Matric certificate or equivalent qualification
• FAIS compliant (30 credits NQF level 4)
• Experience in short term insurance
• Clear criminal and credit record
• Compliance with FAIS Fit & Proper criteria i.e.
minimum experience and competency requirements, which can be obtained while working under supervision.
• Computer literate
• Willing to work shifts
• Clean track record in terms of adherence to Quality standard and Compliance
• Consistent target achievement


• Computer literate (MS Office package)
• Client service oriented
• Negotiation skills
• Deadline and results-driven

Qualification and Experience

  • Degree or Diploma or Grade 12 with 3 to 5 years related experience.
  • Knowledge and Skills
  • Customer Service
  • Quality, compliance and accreditation
  • Team Support

    For More Information and Job Application Details, See;Sanlam Client Service Consultant Jobs in South Africa

    Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.

    Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.

    Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.