Samasource Senior IT Support Specialist Jobs in Uganda

Samasource Senior IT Support Specialist Jobs in Uganda

About the Job:

  • In preparation for Samasource’s next phase of growth, we are searching for a seasoned IT Support Specialist.

  • The incumbent is responsible for ​ ​supporting the organization's network infrastructure.

  • You will serve as a key partner to the IT Manager and reporting directly to this role.

    Key Responsibilities:

  • Support the organization's network infrastructure and services like the LAN, print services and email.

  • Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning.

  • Provide ICT related support and guidance to stuff Conduct and supervise ICT preventive maintenance activities.

  • Installing, configuring, upgrading and repairing PC hardware and software Conduct periodic backups of the identified information systems.

  • Participate and assist in the organization of ICT related training for the stuff.

  • Logging of incidences in an accurate and informative manner as and when they occur.

  • Create and maintain ICT configuration database for both hardware and software.

  • Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly.

    Minimum Qualifications:

  • A Bachelor’s degree in Computer Science or a related discipline.

  • Possession of CCNA, MCSE, MCITP or any relevant professional certification an added advantage.

  • 1-2 years of experience in IT support role.

  • Strong communication, interpersonal, organizational, and time management skills

  • Passionate, highly self - motivated, energetic and enthusiastic team player.

    How to Apply

  • For more information and job application details, see; Samasource Senior IT Support Specialist Jobs in Uganda

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