Samasource Project Manager Jobs in Uganda

Samasource Project Manager Jobs in Uganda


About the Job:

  • In preparation for Samasource’s next phase of growth, we are searching for a seasoned Account Manager.

  • The incumbent will develop and lead a team of Team Leaders to provide clients with efficient and effective services.

  • You will serve as a key partner to the Senior Director Service delivery East Africa and report directly to this role.

    Key Responsibilities:

    Project Complexity – Low

    Projects handled – 1-2 stable projects

    Reporting:

  • Communicate the progress of production, quality, and resourcing initiatives to all relevant internal stakeholders.

  • Ensure that the set monthly revenue targets are attained and surpassed within time and with high quality project execution.

    Project management:

  • Manage and deliver work for various projects and provide reliable information in accordance with agreed plans and schedules and handle minor project escalations.

  • Provide internal stakeholders with transparent and attentive project management support covering production and quality management.

  • Responsible for the management, organization, and coordination of the day to day work of the Team Leaders and production staff of the designated account within the Centre to deliver the highest standards of service to clients.

  • Lead and manage the Team Leaders and production staff, ensuring that they are well managed, trained, and motivated to meet the objectives and priorities of the Centre by providing constant feedback on their performance and where necessary, coaching to close performance gaps.

  • Responsible for project quality management and basic project cost management.

  • Handle minor project escalations and manage conflict within the team.

    Business support:

  • To work proactively with colleagues across the Centre taking the initiative to resolve issues as they arise and contribute appropriately to meetings.

  • Provide Engineering team with feedback regarding SamaHub features.

  • Develop a strong
    trusted advisor relationship with key internal stakeholders.

  • Identify potential value additions and/ or areas of work we can target for the client.
    with justifiable business impact of the proposed solution.

    Minimum Qualifications:

  • Bachelor's degree in a business field or equivalent.

  • At least two years’ work experience with one year in a Team Leader position

  • Ability to accept challenges and tackle difficult situations and meet the expected goals

  • Good project management skills and the ability to pay attention to qualitative and quantitative trends.

  • Excellent written and verbal communication skills are essential in regards to presenting the results of analyses to management.

  • Self-motivated to learn new concepts and participate in new projects.

  • Strong organizational, analytical, and interpersonal skills.

  • Demonstrated leadership experience; the ability to develop and coach a team.

  • Proven ability to build renewable revenue and expand business and margins within clients

  • Proven ability to manage multiple projects at a time while paying close attention to details.

  • Passionate, highly self-motivated, energetic, and an enthusiastic team player.

    Preferred Qualifications:

  • A Bachelor's degree in a business field or equivalent

  • Advanced Excel skills, ability to work with lookups and pivot tables.

  • Proficiency in Microsoft Word, Outlook, PowerPoint.

    How to Apply

  • For more information and job application details, see; Samasource Project Manager Jobs in Uganda



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