Sales Support Specialist Jobs in Kenya

Sales Support Specialist Jobs in Kenya


  • Our client, a telecommunications provider is looking to hire a Sales Support Specialist.

  • This position will provide support to the global sales team to improve efficiency that drives sales volume.

    Responsibilities:

  • Leads management: Distribute inquiries and leads to the sales channels in Enterprise.

  • Maintain an accurate database of customer and prospect information while performing regular backups to ensure data preservation.

  • Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures

  • Maintain data entry requirements by following data program techniques and procedures.

  • Creating and processing sales orders & service activations.

  • Service delivery/stocks management; Ensure timely delivery of equipment for service delivery.

  • Other duties as may be required.

    Academic / Professional Qualifications & Key Competencies

  • Undergraduate Degree in Business Management or Commerce

  • Ability to multitask, strong time management and organizational skills

  • Well versed in IT skills e.g. Microsoft Office Suite & CRM systems

  • Maintain confidentiality of client information

  • Ability to work independently and requires minimal supervision.

  • Ability to analyse information and decision making

  • Basic understanding of databases

  • Great attention to detail

  • High organizational skills and ability to manage a number of projects at the same time

  • Ability to prioritize own workload

  • Strong communication skills.

    How to Apply:

  • Applicants who meet the requirements stated above should send their Cover letter and detailed CVs with a day – time Telephone number to the email address:

  • jobs1@hcsafrica.com with Sales Support Specialist on the Subject line.


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