Safaricom UX Designer Lead Jobs in Kenya

Safaricom UX Designer Lead Jobs in Kenya


  • We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Description

  • Reporting to the Software Engineering Lead, the position holder will Lead user experience design direction for projects within DIT as well as Cultivating a culture of respect and collaboration with user experience, product management, and engineering partners to synthesize insights and shape product direction.

    Responsibilities

  • Lead user experience design direction for projects within DIT.

  • Work with user experience research to develop user understanding and plan/support testing /validation.

  • Cultivate a culture of respect and collaborate with user experience, product management, and engineering partners to synthesize insights and shape product direction.

  • Promote feedback culture by both giving and receiving constructive and actionable feedback.

  • Work with user experience research to develop user understanding and plan/support testing /validation.

  • Be a significant contributor to the fostering of our design process and quality standards based on objective , data-driven evidence

  • Foster a collaborative and learning environment by partnering with stakeholders and facilitating design decisions to optimize for the user experience while balancing interests within technology, marketing, business, and executive partners

  • Be the "voice of the customer," representing user needs in product design decisions

  • Advise on integrations and collaborations with external organizations

  • Facilitate workshops (Design Sprints, journey mapping, etc)

  • Be a manager and mentor to your direct reports

    Qualifications

  • Bachelors or Masters or equivalent qualification in design, human-computer interaction (HCI), or equivalent
    professional experience.

  • 4 - 8 years of experience as a user experience designer, product designer, digital designer, or similar role

  • Comfortable leading UX and UI design on projects, both as a single contributor and director of other designers

  • Experience working with multidisciplinary user experience and/or product teams (e.g., motion, interaction, user experience research, engineering, content strategy) on technical implementation.

  • Experience in creating and extending design systems for multiple platforms and form factors.

  • Experience in providing UX recommendations for both software and hardware.

  • Expertise in standard UX software such as Sketch, Adobe XD, Figma, InVision, Balsamiq, Zeplin, Framer, and the like is a must.

  • Ability to act as a leader in communicating conceptual ideas and design rationale, within a user-centered design process.

  • Ability to prioritize and manage workload and meet critical project deadlines.

  • Communication and problem-solving skills and the ability to build good working relationships.

  • Experienced in information architecture and complex taxonomies

  • Experience in an agile/scrum environment.

  • Portfolio of UX design projects showcasing your process and project achievements.

    How to Apply

  • For more information and job application details, see; Safaricom UX Designer Lead Jobs in Kenya


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