Safaricom Telecommunications Ethiopia P.L.C Product Specialists Jobs

Safaricom Telecommunications Ethiopia P.L.C Product Specialists Jobs


About Us

  • Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

  • We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

  • Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you.

  • We are pleased to announce the following vacancy for Product Specialists within the Consumer Business Unit Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Description

  • Reporting to the Product Lead, the position holder’s role will be to develop and manage their portfolio’s overall products and solution sets, product pricing, commercialize new products, product development and product management within the Consumer Products and Services department.

    Job Responsibilities

  • Collaborate with segment marketing and sales teams to create new products and enhance products from customer insights together with managing the commercial delivery and launch of the products.

  • Support pre-evaluation studies of new tariffs, products, services, and campaign ideas to support new product developments and measurements of impact after launch

  • Ensure excellent
    customer experience for products by creating, testing and launching simple and efficient customer journeys

  • Provide support to manage the life cycle of Consumer products & services, defining product and partnership road-maps in line with the revenue targets and strategy.

  • Develop new campaigns & tariffs to grow the portfolio’s customer base and service revenue

  • Act as a point of contact between different departments within the company and relevant third parties to resolve any issues related to products that affect customers.

  • Provide direction and motivation to the project team and manage stakeholders within other departments in line with program and project requirements.

  • Proactively make advance base customer analysis and get a new point of view to catch new opportunities.

    Job Requirements

  • A Degree/Diploma in a business / technical discipline.

  • A minimum of 2 years proven track record in Product Development, Product Management.

  • Product/Initiative Life Cycle Management experience.

  • Team player with excellent influencing skills and high level of innovation, self-drive and energy.

  • Problem solving and decision-making skills with customer first focus.

  • Ability to project manage cross functional teams.

  • Multi-task management.

    How to Apply

  • For more information and job application details, see; Safaricom Telecommunications Ethiopia P.L.C Product Specialists Jobs


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