Safaricom Manager - Region Anchor (Rift & Western Region) Jobs in Kenya

Safaricom Manager - Region Anchor (Rift & Western Region) Jobs in Kenya


Description

  • We are pleased to announce the following vacancy in the Distribution & Production Department within the DigiFarm Kenya Ltd. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Posting Description

  • Reporting to the Distribution & Production Lead, the position holder will develop and manage relationships and service experience among DigiFarm Customers to ensure growth, profitability and retention.

    Job Responsibilities

  • Responsible for the fulfilment of all the buyer generated demand in the region

  • Manage the end to end farmer engagement season-on-season

  • To formulate and manage the implementation of farmer engagements within the region;

  • To manage, prospect and acquire farmers in the region;

  • To effectively manage the existing /new farmers through improved customer experience by managing end to end process and ensure compliance to service agreement requirements in order to ensure there’s DigiFarm usage

  • To support the DigiFarm Business Associate (DBAs) and Dealers to ensure they offer proper services to the farmers

  • Oversee acquisition of DigiFarm Village Advisor (DVA’s) through the DBA network to ensure farmers are well supported

  • Ensure performance of the DBA is on track as per the allocated targets

  • Acquire Digifarm depots

  • To develop and implement DigiFarm sales plan in line with the overall DigiFarm and business objectives and develop tactical plans to grow sales within the region;

  • Ensure that all Sales teams, Partners/Dealers achieve their set targets as well as
    set standards targets and develop action plans for any non-achievers;

  • To prepare reports e.g. Sales, Pipeline, Progress and Visibility reports, Business decision making process and planning etc

  • Develop and well documented performance measurement criteria for sales team/ DBAs/Dealers & Depots and execution of the same;

  • To respond to DigiFarm farmer related issues so as to provide consistent quality of service and get excellent customer rating/NPS;

  • Daily, weekly and monthly performance reviews for all sales team and clear action plans to bridge any noted shortfalls;

  • Document and communicate training plans for the sales team.

    Qualifications

  • Degree or Diploma in Agribusiness or a related course;

  • Work experience of 4-5 years in the agronomy environment;

  • Knowledge/ Work experience in ICT will be an added advantage; and

  • Strong relationship building skills,

  • Ability to generate revenue

  • Excellent communication and interpersonal skills

  • Good report writing skills

  • A proactive team player

  • Good planning and organizational skills

    How to Apply

  • For more information and job application details, see; Safaricom Manager - Region Anchor (Rift & Western Region) Jobs in Kenya


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