Rotawn Energy & Logistics Operations Manager Jobs in Nigeria

Rotawn Energy & Logistics Operations Manager Jobs in Nigeria

Key Responsibilities

Operational Management:

Oversee the daily operations of the lounge/nightclub, ensuring that all departments (bar, kitchen, security, etc.) function effectively.

Develop and implement operational policies and procedures to improve efficiency and customer satisfaction.

Coordinate with suppliers and vendors to ensure timely delivery of goods and services.

Monitor inventory levels and ensure proper stock management.

Staff Management:

Recruit, train, and manage staff, including bartenders, servers, security personnel, and kitchen staff.

Create work schedules, ensuring adequate staffing levels during peak hours.

Conduct performance evaluations and provide feedback to staff to ensure high standards of service.

Address any staff-related issues or conflicts promptly and professionally.

Customer Experience:

Ensure that all guests receive high-quality service and have a positive experience.

Address customer complaints and feedback in a timely and professional manner.

Monitor customer satisfaction levels and implement strategies to improve the guest experience.

Develop and oversee VIP programs and other customer loyalty initiatives.

Financial Management:

Manage the financial aspects of the lounge/nightclub, including budgeting, forecasting, and financial reporting.

Monitor revenue and expenses to ensure profitability.

Oversee cash handling procedures and ensure compliance with financial policies.

Work with the marketing team to develop and implement promotional strategies to drive revenue.

Safety and Compliance:

Ensure that the lounge/nightclub complies with all local, state, and federal regulations, including health and safety standards.

Oversee security operations to ensure the safety of guests and staff.

Implement and enforce policies related to alcohol service, ensuring compliance with legal requirements.

Qualifications

Bachelor’s Degree in Hospitality Management, Business Administration, or a related field (preferred).

Proven experience as an Operations Manager or in a similar role within the hospitality or nightlife industry.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced, high-pressure environment.

Strong financial acumen and budget management experience.

Knowledge of health, safety, and liquor laws and regulations.

Proficiency in using POS systems and other relevant software.

Salary

N250,000 / month.

How to Apply

Interested and qualified candidates should forward their CV and Cover Letters to: recruitment@rotawn.com using the position as the subject of the email.

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