Roke Telkom Customer Service NOC Engineer Jobs in Uganda

Roke Telkom Customer Service NOC Engineer Jobs in Uganda


Job Details

  • Roke Telkom is a Uganda-based telecommunications company that has been fully licensed since 2006 by the Uganda Communications Commission (UCC) as a Public Service Provider (capacity Resale, Voice & Data) and Public Infrastructure Provider. We are looking for suitably qualified candidates to take up the following vacancies and join the Roke Telkom team.

    Department

  • Technical Department

  • To be responsible for providing shift based support, ensuring maximum service availability and performance on a 24/7/365 basis through effective Monitoring, Event Management and Incident Management. .

    Qualifications and Experience

  • A University degree (BSc) Computer Science, Information Technology or related field

  • CCNA Certification is an added advantage

  • A minimum of one (1) year of progressively responsible experience in an (SP environment

  • Customer service and end user support experience

  • Knowledge of bandwidth monitoring and utilization tools.

  • Previous interaction with systems such as Sandvine is an added advantage.

    Job Education Requirements

  • University degree (BSc) Computer Science

    Job Experience Requirements

  • one (1) year

    Work Hours

  • 8

    Job application procedure

  • All applications should be sent to jobs@roketelkom.co.ug indicating the position your applying for in the email subject no later than 3rd February 2020.


    How to Apply

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