Roke Telkom Customer Service NOC Engineer Jobs in Uganda
Roke Telkom Customer Service NOC Engineer Jobs in UgandaJob DetailsRoke Telkom is a Uganda-based telecommunications company that has been fully licensed since 2006 by the Uganda Communications Commission (UCC) as a Public Service Provider (capacity Resale, Voice & Data) and Public Infrastructure Provider. We are looking for suitably qualified candidates to take up the following vacancies and join the Roke Telkom team.
To be responsible for providing shift based support, ensuring maximum service availability and performance on a 24/7/365 basis through effective Monitoring, Event Management and Incident Management. .
Qualifications and Experience
A University degree (BSc) Computer Science, Information Technology or related field
CCNA Certification is an added advantage
A minimum of one (1) year of progressively responsible experience in an (SP environment
Customer service and end user support experience
Knowledge of bandwidth monitoring and utilization tools.
Previous interaction with systems such as Sandvine is an added advantage.
Job Education Requirements
University degree (BSc) Computer Science
Job Experience Requirements
one (1) year
Job application procedure
All applications should be sent to firstname.lastname@example.org indicating the position your applying for in the email subject no later than 3rd February 2020.
How to Apply
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