RGS Incorporated Incident & Problem Management Manager Jobs in Nigeria

RGS Incorporated Incident & Problem Management Manager Jobs in Nigeria



RGS is a privately owned company with several interests in diverse sectors spanning Manpower supplies, Human Capital Development, Expert Solutions, Equipment Supplies & Procurement, ICT and Engineering Support Services with offices in Nigeria, Cote-d’Ivoire and South Africa.


Requirements


  • Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
  • Minimum of Seven (7) year work experience with at least three (3) years in a supervisory role.
  • Prior experience in an operations/services/technology environment.
  • Ability to track tasks, make assignments, and deliver on commitment dates.
  • Effectively interact with various levels of management and customers
  • ITIL Change, Incident & Problem Management experience
  • ITIL Foundation Certification
  • Good communication and reporting skills
  • Competency in process development, execution, and administration
  • Impact Analysis and System Configuration Experience
  • Strong root cause analysis, problem solving, and analytical skills
  • Knowledge of IS/IT applications and software development lifecycles
  • Project Management basic knowledge
  • Knowledge of eTOM or other industry practices related to Service Management and Life-cycle


    How to Apply


    Interested and qualified candidates should send their CV to: careers@rgsincorporated.com. Application Closing Date 15th February, 2019.


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