Retina Pharmaceuticals Life Sciences Products Customer Support Specialist Jobs in Ethiopia
Retina Pharmaceuticals Life Sciences Products Customer Support Specialist Jobs in Ethiopia
Job Description Retina Pharmaceuticals is a young and a reputable dynamic company representing globally reputable suppliers and specialized in trading of quality diagnostics and life sciences solutions, Ophthalmic products, Water Treatment solutions and related products and services. Our scope of business supports major fields of scientific and medical endeavors essential to the progress of our society and the betterment of mankind. Our personal motivation consists in offering the best quality solutions to our customers.
The position of Life sciences Products Customer Support Specialist is marking in strengthening Partnering with world leading manufacturers we represent for the territory of Ethiopia, and together with our team of highly trained and experienced sales & marketing, project management and technical service personnel, aim to deliver effective and innovative solutions to our customers, in support of their goals and visions.
Position Summary
This candidate is responsible for driving revenue and market growth of Life science products and solutions in Ethiopia.
Duties and responsibilities
Business development and strategic positioning for products and services assigned
To liaise with suppliers and customers in a satisfactory manner with regards to enquiries and opportunities
Provide pre-sales and after sales technical and application advice and support to customers
Maintaining good relationships with existing and new clients
Provision of sales support to our field service engineers and application specialists
Up selling related products to assist in providing our customers total solutions
Demonstrated practical experience in a relevant research or commercial laboratory
Practical experience in a sales role understanding sales lifecycle
Ability to provide applications support around general in-vitro diagnostic
Assist in formulating and implementing of sales and marketing strategies
Assist in preparation of sales reports
Job Requirements
Skills
He/ she need to have:
Passion to proactively provide a high standard of customer service
MSc or PhD science graduate preferably in Biotechnology, Biomedical Science, Biochemistry, Bio-Informatics, Life Sciences , molecular biology or related disciplines who is interested in developing a career within the commercial scientific field.
They will be self-motivated take pride in job satisfaction have the ability to work in a fast paced environment.
Preferably with 1-2 years of relevant sales experience in pharmaceutical and related industries
Laboratory experience is preferred and minimum 3 years’ experience working in genomics, molecular biology essential, with PCR technology experience highly desirable
Strong interpersonal and communications skills
Target driven and able to work independently
Proactive and resourceful
Proficiency in English is preferable
Good reporting skill
Analytical and problem-solving ability
How to Apply
Interested and qualified applicants can apply through
info@retina-pharma.com
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