Retail Training Assistant Jobs in Nairobi, Kenya

Retail Training Assistant Jobs in Nairobi, Kenya

Overall Purpose of the Job

  • Deliver Induction for new Retailers before they begin operating a Vivo site and meeting Vivo customers and to be able to deliver training to their staff.

  • Deliver on-going training programs to Retailers across all Operating Platforms according to the agreed plan in the training calendar.

  • Work with the Retail Training Manager to ensure all training materials are up-to-date and ready for delivery.

  • Carry out detailed training needs assessment annually for all Retailers and site Quality Marshals and use results to draw training Programmes to close identified competency gaps.

  • In collaboration with Territory Managers carry detailed Competency Assessment of all Retailers annually and make recommendations on Retailer development or replacement as may be appropriate.

  • Deliver learning interventions to Vivo Retail staff as appropriate.

    Main Responsibilities

  • Responsible for the Induction Training of new Retailers.

  • Deliver training to existing Retailers according to the training calendar across all operating platforms.

  • Responsible for accrediting sites to be used for Training/Inducting new Retailers.

  • Ensure all Training records and materials are up to date.

  • Responsible for executing identified training intervention coming out of MMP results.

  • Assist Training manager in administering the training process and logistics for the learning events.

  • Assist Training manager with Retailer Performance Improvement Process
    (PIP) record keeping and administration.

  • Assist Training Manager in executing identified training interventions coming out of Retailer Ranking & Classification.


  • University Graduate.

  • Previous experience in Retail field (at least 3 years of experience).

  • Previous experience in oil and gas is an added advantage.

  • Demonstration of the aspired Enterprise First behaviours (Leadership, Accountability, Teamwork) and Vivo core values (Honesty, Integrity, Respect for People).

  • Strong team working skills.

  • Overall understanding of Retail business.

  • Demonstrable competence in delivering training programs, implementing standard processes, building relationships with Vivo Retailers, delivering the service element of Retail Customer Commitment.

    How to Apply

  • To apply, send your CV only to

  • before 20th November 2021.

  • Clearly indicate the exact position (Retail Training Assistant) applied for and your minimum salary expectation on the subject line.

  • NB: Flexi Personnel does not charge candidates for job placement.

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