Retail Manager Jobs in Nairobi, Kenya

Retail Manager Jobs in Nairobi, Kenya


  • Our Client, a market leader in providing high quality beneficial sleep solutions is urgently seeking to hire a talented, enthusiastic and well organized Retail Manager.

  • As part of a fast-paced, dynamic sales team, you will develop relationships with customers and ensure that each customer’s needs are met in a quick and efficient manner.

  • You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience delivery by performing the following duties;

    Essential Duties & Responsibilities

  • You will build customer confidence, provide accurate information, and promote products through point of successful sale.

  • You will be solely responsible for building a positive and successful team culture while developing strong sales people within your team.

  • You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.

  • Provide superior customer service as per company standards (i.e. greet and acknowledge customer, qualify customer need, close sale).

  • Provide customer service by completing customer requests in a timely manner.

  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.

  • Maintaining the appearance of the selling floor and stock area.

  • Track daily/weekly sales, maintain stock, straighten and replenish merchandise and accurately complete paperwork.

  • Maintain awareness of advertised merchandise.

  • Any other
    tasks assigned as per business needs

    Key Competencies & Qualifications

  • Bachelor’s Degree in Business Administration, Sales and Marketing or equivalent work experience

  • Must have at least 3 or more job-related experience in sleep solutions

  • Past Store Management experience in Retail
    The passion to grow and develop your team “Create Accountability”

  • You are an expert in selling and driving results

  • The ability to manage teams to KPI’s and Budgets

  • Skills in stock management and stock take

  • Confidence in after sales care and follow

  • You are a great communicator verbally and via written communication

  • Excellent eye for detail – create a warm showroom

  • Experience in performance management

  • Experience in handling issues of complexity in a busy working environment

    How to Apply

  • If you’re up to the challenge, kindly send CV and cover letter only to

  • jobs@linkarkconsultants.com before close of business 13th March 2020.

  • Clearly indicate the position applied for and expected salary on the subject line.


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