Retail Industry On-Site Manager Jobs in Nairobi, Kenya

Retail Industry On-Site Manager Jobs in Nairobi, Kenya

  • Our client, in the retail Industry, is looking to fill the position of an On-Site Manager.

    Job Purpose:

  • The Onsite Manager is responsible for managing and optimizing the Carrefour on-site experience for customers to increase Gross-Merchandise-Value, improving conversion rate, average order value, and customer lifetime value.

    Duties and Responsibilities

    Strategize Sale Campaigns

  • Plan central theme and USP of sale campaigns

  • Work closely with the commercial teams in the markets for promotions

  • Liaise with the Analytics team to gain detailed insights and trends

  • Use data and analytics to optimize campaigns, report on results, and drive shopping innovations

  • Liaise with Content and Creative team to build promotional campaigns

  • Manage product boosting on campaign landing pages

  • Conduct competitor analysis while preparing sale campaigns

    Optimize on-site customer experience

  • Work with CORP Onsite Marketing team on central campaigns, implementing best practices, new product features and campaign optimization

  • Manage Home Page, category pages and onsite assets

  • Optimize Banner CTRs and CTTs on Home Page and Sale Page

  • Deploy content marketing communications and promotions to drive customer engagement and increase long-term buyer retention.

  • Curate content to create discovery experience for our buyers, constantly iterating and improving the overall experience.

  • Understand on-line versus off-line consumer shopping behavior and trends to optimize on-line shopping experience and maximize commercial impact

  • Manage category landing page implementation & optimization by understanding key category driver and opportunities.

  • Communicate with cross functional teams like Content, Paid Media, CRM, Analytics and online Merchandising teams.

  • Assure constant collaboration with Omni-channel product & UX team.


  • Work towards reaching Order, AOV and GMV Target.

  • Work for increasing Home Page Conversion Rate, Banner CTR, Banner CTT and orders through banners.

    Finance Responsibilities

  • Ensure alignment of procedures in accordance with the Delegation of Authority (DOA).

  • Assist in monitoring allocated budget to ensure compliance and highlight possible issues.

  • Provide inputs on the preparation of budget when necessary.

  • Provide inputs on cost reduction measures.

    Qualification Experience and Skills

  • Bachelor’s Degree in Business Administration or relevant to the role.

  • Master’s Degree in in Business Administration is preferred.

  • Minimum 5 years in the related managerial function.

  • Preferably 2-3+ years in an onsite merchandising role in an E-Commerce company.


  • Strong analytical skills to gain business insights.

  • Google Analytics, Tableau and MS Office.

  • Strong communication skills to engage various stakeholders.

  • Ability to understand processes within complex organizational structures.

  • Team-player, with high degree of self-motivation.

  • English (Full professional proficiency – Required) Arabic (Professional efficiency – Advantage).

    How to Apply

  • To apply, send your CV to

  • by 15th January 2022.

  • Indicating On-Site Manager on the email subject.

  • NB: Flexi Personnel does not charge candidates for job placement.

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