Regional Service Centre at Entebbe Training Officer Jobs in Uganda

Regional Service Centre at Entebbe Training Officer Jobs in Uganda


Org. Setting and Reporting

  • The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions.

  • The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location-dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

  • In addition to these services, the Office of the Director RSCE and support offices through the Deputy Director RSCE provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, and audit response and risk management.

    Responsibilities

    • Works with the RSCE Service Delivery and Service line Managers to identify forthcoming travel training requirements and develop strategies to meet them.

    • Implements the design, development, delivery, and evaluation of the training, learning and development programmes for RSCE and its client missions and oversees the design and delivery of travel mission-readiness and orientation programs.

    • Develops and upgrades relevant training materials related to Travel operations.

    • Oversees and contributes substantially to the design of specific training programs to meet unique RSCE operational requirements and staff development needs including, inter alia, technical and substantive training, safety and security, induction training, leadership and management, communication skills, planning, train-the-trainer, and performance appraisal.

    • Oversees the development of systems and methods for disseminating knowledge to mission personnel on training and staff development opportunities, inducing distance-learning, self-study, and other sources of learning.

    • Oversees the co-ordination and organizing of travel specialized training programs within various functional and substantive areas.

    • Manages and develops systems for the collection and maintenance of statistical data on travel training activities and coordinates responses to queries and requests for information on the training programs delivered.

    • Oversees and ensures the timely preparation and monitoring of budgetary allocations through regular reviews.

    • Identifies need for new or modified training on travel policies and practices and works with RSCE client missions and staff to identify forthcoming training requirements for travel-related transactions and develops strategies to meet them.

    • Ensure the timely preparation and evaluates the effectiveness of training, learning and development activities and develops appropriate reports.

    • Provides advisory services for travel-related issues to staff and managers, to ensure that training and development meets current needs and anticipates to the extent possible future needs, develops tools, and participates in the assessment of training needs, collection and collation of required inputs and preparation of relevant reports.

    • Oversees the work related to operational travel program in the service line as
    related to all RSCE client missions.

    • Acts as the in-house Umoja Local Process Expert Trainer (LPET), develops relevant training materials for disseminating knowledge to mission personnel on travel reporting and data analytics.

    Competencies

  • Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

  • Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

  • Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

    Education

  • High School Diploma or equivalent is required.

    Work Experience

  • A minimum of ten (10) years of progressively responsible experience in workforce learning and development, capacity building and knowledge transfer, or a related area is required

  • Minimum of four (4) years' experience in the design and practical delivery of formal training sessions and programmes is required.

  • Experience working in a multicultural and/or international work environment and a field mission or post-conflict environment outside of your home country is also required.

  • Experience working in a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds and programmes)- or similar international organization or non-governmental organization - in a conflict or post-conflict setting is desirable.

  • Experience with financial management or accounting in an international setting is desirable.

    Languages

  • English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of French is desirable.

    How to Apply

  • For more information and job application details, see; Regional Service Centre at Entebbe Training Officer Jobs in Uganda


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