RED | For Africa Customer Service Manager Jobs in Nigeria

RED | For Africa Customer Service Manager Jobs in Nigeria



RED | For Africa is an organization where the media is our passion, our goal really lies in a different place. The media is for us the most important tool for our actual mission: which is social engineering.


Building a world we want to see, one community at a time. Business is our platform, inspiration is our message, media is our tool, culture is our engine, inspiration is our message, Africa is our target.


Responsibilities


  • Improve customer service experience, create engaged customers and facilitate organic growth
    Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Keep ahead of industry‚Äôs developments and apply best practices to areas of improvement
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Maintain an orderly workflow according to priorities.


    How to Apply


    Interested and qualified candidates should apply online by 31st December, 2018


    For more information and job application details, see; RED | For Africa Customer Service Manager Jobs in Nigeria


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