Quality Management Officer I Jobs in Kenya

Quality Management Officer I Jobs in Kenya

Job Purpose

  • Responsible for the implementation and maintenance of the School’s quality management system to ensure compliance with national and international aviation training standards and requirements of regulatory bodies.

    Scope of work/duties/responsibilities

  • Implementing Quality Management initiatives adopted by the school.

  • Preparing and implementing Internal Audit programs.

  • Participating in the provision of Quality Assurance on all services offered by EASA.

  • Preparing periodic reports to management on performance of EASA quality system and recommend review as appropriate for continuous improvement of service delivery.

  • Participating in the activities of the Quality committee and Auditors on execution QMS matters.

  • Supervising the implementation of Corrective Action Plans on all Internal and External Audit Findings.

  • Assisting in the planning and development of Quality Strategy, Policy and procedures necessary for compliance with Regulatory requirements and enhancement of customer experience.

  • Participating in the preparation of department’s annual budgets and procurement plans.

  • Liaising with external Auditors including the CAA, Certification Bodies (CB) among others in the execution of their surveillance functions to confirm continued compliance to all requirements /standards adopted by EASA.

  • Participating in the design of effective business processes and improvement of existing ones in line with EASA’s objectives, statutory, regulatory and customer requirements.

  • Participating in the implementation of quality improvement initiatives and projects in the business units as well as Reports on project progress and compliance issues and suggest remedial actions.

  • Participating in the activities of external auditors during surveillance and certification audits.

  • Analyzing the effectiveness of corrective action plans implemented by departments through follow-up.

  • Preparing quarterly reports on
    status of the EASA quality system for consideration by the EASA Management.

  • Collecting, collating and analyzing customer feedback and giving detailed reports to Management review committee.


  • Bachelor’s degree in any of the following disciplines: Aviation Management, Humanities and Social Sciences, Education, Aeronautical Engineering, Physical Sciences, Information Science, or equivalent qualification from a recognized institution.

  • A certificate in quality management from a recognized institution.

  • Training in an aviation field covered by the Civil Aviation (Approved Training Organization) Regulations.


  • A minimum of three (3) years’ work experience as a Quality Management Officer.

    Knowledge and skills

  • Project management skills, including design, implementation and evaluation

  • Good Communication and interpersonal skills

  • Proficiency in computer operations

    How to Apply

  • Interested candidates are required to submit their application letters quoting the job reference No. on the envelope and application letter, attaching copies of certificates, testimonials and a detailed CV with full contact details of three professional referees to the address below. The applications should be received not later than 16th July 2021.

    How to Apply

  • For more information and job application details, see; Quality Management Officer I Jobs in Kenya

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