Qatar Airways Senior Sales Support Agent Jobs in Ghana

Qatar Airways Senior Sales Support Agent Jobs in Ghana

Qatar Airways

  • Welcome to a world where ambitions fly high.

  • From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

  • We take pride in our peopleā€”a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

  • We offer competitive compensation and benefit packages.

    About Your Job

  • As the Senior Sales Support Agent, you will support the sales team to achieve their assigned revenue targets by providing technical support and data within prescribed time frames.

  • You will provide maximum support to the sales force in order to achieve revenue targets and raise awareness of Qatar's products and services.


  • Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share

  • Contribute in managing distribution channels and database for the sales team, be local CRS contact person.

  • Use analytical tools to generate market share, revenue and sales data

  • Tracking and reporting of ROI on advertising, promotions, sponsorship's and sales activities

  • Coordination and submission of annual marketing activity plans and budgets

  • Maintain records of all fare approvals and corporate contracts for future reference and audit purpose

  • Provide maximum technical
    support of the sales force to ensure increased awareness of Qatar Airways products and services

  • Handle inquiries, problems encountered by the corporate/agent and liaise with relevant department of head office

  • Research and analyse individual markets and place Qatar Airways in very visible place in the market and secure maximum market share of traffic on Qatar Ariways network.

  • Monitoring systems/key accounts intranet for content/Qatar Airways presence/competitor activities

  • Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, PLB monthly reports/yearly reports

  • Prepare travel agency and corporate fare updates, policy changes, product updates and distribute via electronic and hard copy

  • Prepare flyers and updates fare circular to the trade and corporate accounts

  • Coordination and distribution of all POS and promotional collateral

  • Make and confirm reservations for passengers where necessary, record and process reservations made by phone/fax/email.

    About You

    The successful candidate will ideally have:

  • Job-related experience with a tour operator or an Airline (preferably)

  • Previous experience in a sales agent role advantageous

  • Experience with Amadeus would be advantageous
    Strong MS Office skills

  • Excellent verbal & written communication skills in English

    Note you will be required to attach the following:

  • Resume / CV

  • Copy of Highest Educational Certificate

  • Copy of Passport

    How to Apply

  • For more information and job application details, see; Qatar Airways Senior Sales Support Agent Jobs in Ghana

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