Qatar Airways Senior Airport Services Agent Jobs in Ghana

Qatar Airways Senior Airport Services Agent Jobs in Ghana

Qatar Airways

  • Welcome to a world where ambitions fly high.

  • From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

  • We take pride in our peopleā€”a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

  • We offer competitive compensation and benefit packages.

    About Your Job

  • In this role, you will lead and support the provision of service excellent to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling.

  • You will support in ensuring total quality service and adherence to the safety policies and security standards of the company.

  • You will also ensure Premium Passengers receive total quality service.

    Specific Accountabilities Include

  • Supervising Check-in, Transfer Desk, and other related areas for the smooth acceptance of passengers

  • Liaising with Check-in, Transfer Desk, and support Airport Services Supervisor in all areas

  • Escorting and directing Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates

  • Assisting Duty Officer to handle company material and records

  • Liaising with the GHA to ensure
    smooth passenger handling and quick processing of hotel and transfer passengers

  • Assisting passengers in regard to Entry Requirements, Visas, Residence Permits and ensuring smooth transition through through the airport facilities

  • Performing other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit

    About You

  • To be successful in this role, you will need a High School Qualification combined with a minimum of three years experience in a customer service role with exposure to airport passenger handling.

  • Completion of the IATA or Airline Basic Tariff and Pricing Course would be advantageous.

  • You will need excellent interpersonal skills, a team oriented approach and strong IT and organisational skills.

  • Previous exposure to a GDS, including the Amadeus ALTEA passenger handling system would be well regarded.

  • An upbeat and positive attitude are necessary to perform well in this very high pressure and demanding environment.

  • English language fluency (written and spoken) is a requirement for this position.

  • Only CVs in ENGLISH will be considered.

    Note you will be required to attach the following:

  • Resume / CV

  • Copy of Highest Educational Certificate

  • Copy of Passport

    How to Apply

  • For more information and job application details, see; Qatar Airways Senior Airport Services Agent Jobs in Ghana

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