Qatar Airways Reservations & Ticketing Agent Jobs in Johannesburg - South Africa

Qatar Airways Reservations & Ticketing Agent Jobs in Johannesburg - South Africa

Qatar Airways

Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:

As a Reservation & Ticketing Agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets

Account-abilities:

Makes and confirms reservations for passenger
Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book.

Perform a proper flight firming check to maximize flight utilization and reduce No shows

Assist mishandled passenger such as NOREC/DNB to reduce passengers complaints

Types requested flight number on keyboard of on-online computer reservation system and scans screen to determine space availability

Issue tickets and PTAs quoting correct fare on to reduce passenger complaints

Advise of changes in flight

plan or to cancel or confirm reservation

Maintain inventory of available passenger space on flights

Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights

Control cash flow to ensure that the sales report is closed on time

Initiate and promote QR Product to generate the revenue

Record and process reservations made by phone/ fax/ e-mail

Prepare and execute actions plans, which increase reservation sales and associated business

Develop and maintain a regular pattern of sales calls

And any other task that be assigned from time to time.

About You:

You will need a High School Qualification combined with a minimum of two years of job-related experience.

You will need a detailed knowledge of a Computerised Reservation System, such as Amadeus.

A sound understanding of world geography is required along with fluency in English (written and oral).

How to Apply

Interested and qualified candidates should apply online by 9th May 2019

Note: you will be required to attach the following:

Resume / CV

Copy of Highest Educational Certificate

Copy of Passport

For more information and job application details, see; Qatar Airways Reservations & Ticketing Agent Jobs in Johannesburg - South Africa

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