Qatar Airways Airport Services Duty Officer Jobs in Ghana

Qatar Airways Airport Services Duty Officer Jobs in Ghana


Qatar Airways

  • Welcome to a world where ambitions fly high.

  • From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

  • We take pride in our peopleā€”a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

  • We offer competitive compensation and benefit packages.

    Department

  • As the Airport Services Duty Officer, you will be responsible for supervising and controlling flight-handling activities such as Flight editing, Check-in, Transfer and Boarding in order to ensure a high service standard is maintained.

  • You will achieve optimum customer satisfaction and on-time departure of flights and control the shift as a direct representative of the Airport Services Manager.

  • You will also monitor the activities of all sections at the airport coordinating with various sections as required.

  • You will ensure punctuality and safety of all Qatar Airways operations.

    Specific Accountabilities Include

  • Responsible for the day to day operations and acting as a liaison between airport services providers and users

  • Providing input and recommendations to management to improve the effectiveness of the daily operations

  • Ensuring passengers and aircraft handling confirm to safety and security requirements

  • Managing and
    controlling manpower on the shift to optimise utilization and maintain staff morale and discipline

  • Conducting spot-checks on operations and staff to ensure adequate standards are maintained

  • Resolving customer problems and complaints effectively and liaising promptly with all departments including customer relations to provide solutions for complaint handling

  • Conducting briefing sessions for QR and GHA staff and supervisors on every shift

    Person

  • To be successful in this role, you will need a Bachelors degree (or equivalent) combined with at least four years of job-related experience with a minimum of three years in an airline or reputed GHA at the supervisory level.

  • You will need a good understanding of Qatar Airways Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities.

  • You will also need a good understanding of weight and balance, Ramp Handling, Dangerous Good Regulations.

  • You will need to be an experience leader with competency in coaching and mentoring staff.

  • Kindly ensure your Cv is in ENGLISH ( Only CVs in English will be considered)

    Note you will be required to attach the following:

  • Resume / CV

  • Copy of Highest Educational Certificate

  • Copy of Passport

    How to Apply

  • For more information and job application details, see; Qatar Airways Airport Services Duty Officer Jobs in Ghana

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