Puratos Technical Demonstrator - Bakery & Chocolate Chef Jobs in Kenya

Puratos Technical Demonstrator - Bakery & Chocolate Chef Jobs in Kenya


Position Overview

  • We believe that people will attach more and more importance to the quality of their food and search for diversity & new experiences.

  • We believe that our diverse customers will require adjusted products & services.

  • A key element for success is the technical support that is requested both internally and by our customers.

  • Our innovation centres are the place where our technical teams create a great customer experience.

  • Reporting directly to Sales Director, the successful candidate for this key function is to deliver frequent, state of the art, technical service & expertise.

  • He or she needs to inspire customers with differentiating finished goods, based on latest global & local trends while using our focus product range.

  • In close collaboration with the business development teams, he or she shall maintain existing & grow new business at different types of customers through high end technical support and commercial contacts.

    Key Accountabilities

    Delight customers

  • Give demonstrations with Puratos products, finished goods and concepts in order to create close relationship with the customers.

  • Organize and/or give training sessions

  • Participate and/or manage seminars & events in conjunction with Sales, Marketing and R&D. (TT, IPS, CID…)

  • Trouble shooting at customers to support them in solving issues in their daily production in a timely manner

    Develop Inspirational Finished Goods and Concepts

  • Actively look for customer needs and market trend and translates these into inspirational products

  • Create finished goods, recipes and concepts in close collaboration with the business development teams

  • Share recipes with customers and colleagues through multiple communication media

    Business Development Activities

  • Promote the focus products according to the Puratos Product Strategy

  • Maintain existing business and develop new business by identifying opportunities and threats at customers

  • Positively influence purchase orders from customers by great product demonstrations and highlighting our high-quality differentiating product range

  • Contribute to marketing events

    Build and Share Knowledge and Experience

  • Help colleagues and customers build technical knowledge on Puratos products, technologies and solutions

  • Stay up to date on new technologies, machinery/equipment, trends and techniques and share with other technical advisors

    New Product Development and Innovations

  • Contribute early on in the development process to product development in close collaboration with the
    R&D and Marketing department

  • Give technical advice on the product characteristics that need to be considered in the product development process.

  • Advise on how the products are being used and how they can the customers’ life easier

  • Support the business development teams in positioning the product range and determine gaps

  • Contribute to new product launches (product testing, pictures & video’s, market tests …)

    Support Innovation Center Organization

  • Keep the Innovation Center in a perfect state on a day-to-day base (through 5S implementation)

  • Inform the purchase responsible about raw materials needed for demonstrations

  • Follow-up and report customer activities in CRM and reporting tools provided

    Network Building

  • Develop and maintain a network of schools, machinery manufacturers, professional bakery organizations

  • Develop and contribute in the internal international technical community

    Profile

  • Secondary education in Bakery/Pastry

  • Hands-on experience in the

  • Bakery/Patisserie/Chocolate sector

  • Language skills local language and English

  • Computer skills and ability to use professional tools (CRM…)

  • Good knowledge on ingredients, process & equipment and finished goods

  • Willing to share knowledge with colleagues and customers

  • Ability to translate creative concepts into inspirational finished goods and concepts

  • Strong communicator, able to inspire customers

  • Interdependent team player: respect others, helpful, open minded, modest and integer

  • Proven planning and organization skills with good attention to detail

  • Consulting and selling skills

  • Ability to find solutions to complex problems

  • Flexibility to travel.

  • Having a driving license is a plus.

  • Strong communication skills (be a good communicator, has a good didactive approach and a good speaker).

  • Flexible personality and attitude: open-minded, honest, social, respect, team player.

  • Independent with a commercial approach (in order to tailor make his/her program to the needs of the customers).

    How to Apply

  • For more information and job application details, see; Puratos Technical Demonstrator - Bakery & Chocolate Chef Jobs in Kenya



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