Public Relations / Business Development Officer Jobs in Kenya

Public Relations / Business Development Officer Jobs in Kenya

Job Summary:

  • The Business Development Officer is principally responsible for ensuring patient satisfaction through the services offered in the hospital.


  • Conduct and develop patient satisfaction survey protocols

  • Respond to the patient queries regarding the services being offered timely.

  • Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.

  • Respond to the patient queries regarding the services being offered.

  • Develop creative strategies to retain the patient including interviewing them to take their feedback and incorporate it into the growth plan.

  • Prepare the annual marketing budget and track the expenses against the budget.

  • Develop in-depth knowledge about business development practices, marketing the hospital’s activities, prospective patients and health trends.

  • Develop strong customer relationships in order to generate high volume of prospective clients.

  • Manage patient / partner calls and appointments effectively for new opportunities.

  • Participate in the health industry forums, patient discussions, and conferences as a representative of the facility.

  • Supervise the patient relationship management database and utilize it to manage customer contacts and mailing lists.

  • Provides oversight for all aspects of the hospital’s communications, including: proposal writing, events, marketing/development, media relations, social networking, website, newsletters and branding.


  • Degree in Business Administration / Public Relations from a reputable institution.

  • Hospital experience in the same position an added advantage.

    How to Apply

  • Applications to reach by 17th January 2022 to


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