Protection Officer , Community Services – Danish Refugee Council Jobs in Uganda

Protection Officer , Community Services – Danish Refugee Council Jobs in Uganda

Overall purpose of the role

  • The Community Services Officer (CSO) primary function is to ensure quality protection outcomes by catalyzing community actions around the PSNs, providing direct support to PSNs, and drawing from synergy with the larger community protection components

    Key Duties and Responsibilities


    Project development, implementation and reporting

  • Under the supervision of the Protection Team Leader, contribute in drafting concept papers and proposal development

  • Identify gaps in terms of protection and community services and generate ideas to address them with strong impact for the beneficiaries.

  • Participate in PSN profiling and ongoing risks analysis in order to design adequate responses.

  • Ensure quality data collection, analysis and storage in line with the Protection Information Management principles.

  • Ensure daily implementation of community based protection sub sector activities as planned

  • Ensure a daily monitoring of protection trend in the settlement.

  • Make sure that all community services projects adhere to the standards and or principles of the respective thematic areas as well as DRC guidelines and accountability standards.

  • Contribute in preparation of monthly and weekly activity and spending plans.

  • Proactively contribute to quality and timely implementation of community based protection sub sector activities as planned
    Contribute in drafting weekly, monthly, quarterly, annual and other reports.

  • Spontaneously draft and share flash reports on major protection incidents and risks

    Coordination and representation

  • Develop relationships with a range of key stakeholders, Local Government and other stakeholders on the community services thematic areas at the field level in close liaison with the Protection Team Leader.

  • Representation of DRC and active participation in the local Community Services working groups and any other meeting as requested.

  • Close co-ordination in project implementation with partners (UN agencies and national/international NGOs), including referrals, community services gap analysis, advocacy.

  • Work closely with the other program components to maximize program output and impact.

    Staff development and management

  • Provide technical and programmatic leadership for the community services assistants, help desk workers and community-based structures within the operational area.

  • Develop staff performance measurement and targets and appraise them based on the set targets.

  • Conduct daily field visits to support Community based workers
    – mentoring – through technical back stopping and to train duty bearers.

  • Uphold DRC’s code of conduct and principles on accountability.

    Support management team to

  • Follow up all DRC / DDG Procedures for Security, Finance, Logistics, HR and Administration.

  • Uphold DRC’s international code of conduct and principles of accountability.

  • Any other tasks as may be assigned from time to time.

    Monitoring and Evaluation

  • Contribute to the daily quality implementation, monitoring and evaluation of projects and interventions.

  • Identify, document and disseminate relevant project success, challenges and follow up on implementation of project’s action points

  • Assist in participatory needs/vulnerability and capacity assessments of affected communities

  • Participate in project evaluations and assist in the analysis of results.

    Additional tasks

  • On request perform any other additional duties assigned by the supervisors in order to allow the organization to function optimally.
    Adhere to DRC’s code of conduct

    Experience and technical competencies

  • Minimum of three (3) years’ experience working with vulnerable communities, basic needs and protection programming experience, and/or advocacy programs.

  • Training in Protection Community Services.

  • Experience in protection interventions in line with Refugees operation with PSN assistance.

  • Experience of working with UN or Non‐Governmental organizations.

  • Proficiency in English (written and spoken) is essential.

  • Good communication skills and ability to conduct training and awareness

  • Computer skills.

  • Good self-organization and basic management skills.

  • Familiarity with Monitoring & Evaluation for UN-funded projects desired.


  • A University degree in social sciences, development studies, social works and social administration, guidance and counselling or relevant fields.


  • Knowledge of the local languages spoken by South Soudanese and Congolese refugee is an asset.

    How to Apply

    For more information and job application details, see; Protection Officer , Community Services – Danish Refugee Council Jobs in Uganda

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