Prime Four Inv. Ltd Loan Officer Jobs in Zambia

Job Purpose

To provide customers with one stop short term loan facilities achieved through an in – depth knowledge of the Prime Four’s products, services and operating procedures.

To ensure a high level of customer service and convenience by efficient and flexible use of front office resources.

To sell and cross – sell Prime Four’s products in order to achieve a high level of customer retention and attraction of new customers. .

Principal Accountabilities

• Processing of loan applications to qualifying customers within the agreed turnaround time with particular and detailed attention to credit and other risks like fraudulent applications.

• Ensure that client records are captured correctly in the system and are perfectly filed.

• Accurate and speedy disbursement of cash to customers.

• Actively contribute towards branch weekly targets in terms of sales and marketing, disbursements, collections and arrears management.

• Provide regular feedback to branch management on competitor activity through analysis of competition in the MFI industry.

• Punctually attend any gatherings and meetings as instructed by branch management for networking and business development purposes.

• Aggressive selling and cross – selling of Prime Four products and services.

• Ensure front office and customer areas are well maintained to promote security, efficient and professional service delivery and enhance image of the company.

• Ensure that brochures / leaflets products are displayed in prominent positions where customers can see them.

• Monitor stationery consumption in the banking hall / workstations and replenish stocks as necessary to avoid shortages.

• Attend to customer enquiries, queries, complaints and any duties assigned by your superior.

How to Apply

To apply for this job email your details to primefourzambia@gmail.com

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