Platinum Credit Relationship Officers-Logbook Finance Product Jobs in Uganda

Platinum Credit Relationship Officers-Logbook Finance Product Jobs in Uganda

Vacancy Title

  • 2 Relationship Officers-Logbook Finance Product

    Type: FULL TIME , Industry: Financial Services , Category: Admin & Office

    Jobs at

  • Platinum Credit (U) Ltd

    Deadline of this Job

  • 16 January 2020

    Duty Station

  • Within Uganda , Kampala , East Africa


    Date Posted

  • Thursday, January 09, 2020

    Job Details

  • The overall job purpose: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business. .

    Key duties/Responsibilities

  • Develop and oversee relationships with clients to ensure top level service is provided to clients.

  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.

  • Consistent and frequent communication with clients providing complete, concise account information and guidance.

  • Addressing customer concerns and complaints.

  • Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.

  • Ensure assigned portfolio is performing as per company‚Äôs set targets.

  • Ensure retention of customers with at least 40% of repeat business from assigned portfolio.

  • Ensure collections performance target of 90% and above for your portfolio.

    Required Qualifications and Work Experience

  • Degree in Business Administration or any other relevant field.

  • 1-2 years proven experience in Debt Collection preferably in a Financial Institution.

  • Knowledgeable about Asset Finance.

  • Computer knowledge.

  • Customer Care Experience.

  • Must possess leadership and supervisory skills.

  • Excellent numerical and analytical skills.

  • Excellent interpersonal and communication skills.

    Job Education Requirements

  • Degree

    Job Experience Requirements

  • 1-2 years

    Job Application Procedure

  • To apply, submit your application, detailed CV and testimonials to the address below

  • The Human Resource Manager

  • Platinum Credit (U) Ltd

  • Send your application by
    Email to: ,

    How to Apply

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