Platinum Credit Relationship Officer-Logbook Finance Product Jobs in Uganda

Platinum Credit Relationship Officer-Logbook Finance Product Jobs in Uganda

Job Description

Vacancy title:
Relationship Officer-Logbook Finance Product

Type: Full Time, Industry: Financial Services , Category: Administrative & Office

Jobs at:

Platinum Credit (U) Ltd

Deadline of this Job:
15th November 2019

Duty Station:
Within Uganda , Kampala , East Africa


Salary: Not Disclosed

Job Details:

Position: Relationship Officer-logbook Finance Product (1 Position)

Company: Platinum Credit (U) Ltd

Location: Head Office, Kampala

Job details:

The overall job purpose: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.

Key duties/responsibilities:

  • Develop and oversee relationships with clients to ensure top level service is provided to clients.
  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
  • Consistent and frequent communication with clients providing complete, concise account information and guidance.
  • Addressing customer concerns and complaints.
  • Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.
  • Ensure assigned portfolio is performing as per company‚Äôs set targets.
  • Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
  • Ensure collections performance target of 90% and above for your portfolio.

    Required Qualifications and Work Experience:

  • Degree in Business Administration or any other relevant field.
  • 1-2 years proven experience in Debt Collections preferably in Financial Institutions.
  • Knowledgeable about Asset Finance.
  • Computer knowledge.
  • Customer Care Experience.
  • Must possess leadership and supervisory skills.
  • Excellent numerical and analytical skills.
  • Excellent interpersonal and communication skills.

    Job Skills: Not Specified

    Job Education Requirements: Degree

    Job Experience Requirements: 1-2 years

    Job application procedure

    To apply, submit your application, detailed CV and testimonials to the address below;
    The Human Resource Manager;
    Platinum Credit (U) Ltd
    Send your application by
    Email to: ,
    Deadline: 15th November 2019

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