Plan International Shared Service Human Resource Coordinator Jobs in Kenya

Plan International Shared Service Human Resource Coordinator Jobs in Kenya


Role Purpose

  • Plan International is a rights-based development and humanitarian organization working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children’s rights and equality for girls. We have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries.

  • Our global strategy has a specific focus on girls, as they are often the most marginalized and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over 5 years, to ensure they can learn, lead, decide and thrive. This is our contribution to reaching the sustainable development goals, and in particular the goals on gender equality.

  • Our organization is transforming itself to meet this enormous challenge everywhere we work. We need bold, forward-thinking and innovative individuals to lead our country operations, driving change and delivering results that will allow us to reach our target of 100 million girls.

  • The Shared Services Centre is a Centre of Excellence based in the MEESA region office. The centre’s vision is that within 2 years its clients will have recorded added value within their support services. The centre is committed to a reliable, efficient and effective service to the MEESA regions at a competitive price. Its ultimate goal is to be trusted, predictable, and dependable to our clients at all times and to ensure commitment to excellent turnaround times in all our service delivery.

    Accountabilities and Main Work Activities

    Recruitment & Selection 35%

  • Collaborate with the client business unit to coordinate manpower planning processes including upcoming positions, staff movement forecasts to establish appropriate and timely staffing schedules;

  • Provide guidance on all aspects of recruitment and selection matters and associated terms and conditions to the client;

  • Participating in the analysis of the annual job grading and salary reviews by external providers and ensuring a report or any impact on change of existing grading and salary structure.

  • Grading of new positions or changed positions and confirmation of existing grade level or ensuring that the job is evaluated;

  • Facilitate staff requisition for fixed term contract in HRIS;

  • Promote and maintain a high standard of professional recruitment practice for all positions assigned by the client through managing the end to end recruitment & selection process which entails the following:-

  • Long-listing

  • Short-listing

  • Constituting of an interview panel and setting the interview dates

  • Scheduling interviews with candidates

  • Sensitization of panel on confidentiality of the process and managing conflict of interest

  • Conducting Interview(s)and preparing the interview minutes/reports after making the hiring decision as a panel

  • Background checking

  • Negotiating an offer with the candidate

  • Ensuring that the documentation required from candidate before reporting is availed

    Staff Benefits (25%)

  • Maintain constant relations with the benefits service providers, ensuring that the client gets maximum benefits and information at all times.

  • Drive the execution of timely renewals and updates of staff data for all benefits while ensuring competitive costs saving mechanism on every renewal.

  • Through your guidance, ensure the HR Officer undertakes staff benefits administration effectively and efficiently;

  • Periodic facilitation of client staff sensitization and awareness forums on benefits and general trends within the world/market.

    Contract Management (20%)

  • Ensure all client staff and the SSC contracts are prepared on time;

  • Ensure all offer letters capture intended compensation package for the new staff in consultation with the client;

  • Preparation of contract and agreeing on reporting date then sharing with the successful candidate;

  • Facilitate staff transitions as a result of retirement, redundancy or termination of contract.

    Performance Management & Learning and Development 5%

  • Ensure all staff have updated their performance management forms in the online system and that the objectives set have been updated in the system within the stipulated deadline;

  • Ensure that
    all staff have completed their mid-year and end of year reviews in the system within the stipulated time;

  • Communicate to all client staff on the timelines for the performance management process and monitor the progress within the online system, giving frequent updates and reports on the same;

  • Participate in staff performance management process by checking in the system if the development part of the performance management has been finalized so as to lift the training needs from this data;

  • Support in Learning & Development initiatives by carrying out Training Needs Analysis for all SSC staff;

  • Provide an update report and completion reports on status and any delays on completion of the PMS process with clear resolve on such cases;

  • Provide reports on the type of trainings needed, durations and staff concerned within the SSC

    Staff Relations (5%)

  • Provide Staff Relations support by participating in disciplinary and grievance procedures as appropriate as well as facilitating the appeal process for any client and SSC employee that is not satisfied with the outcome of the disciplinary hearing;

  • Use the guiding principles as per the HR Manual to mediate and resolve the issue with the parties concerned;

  • Prepare reports on the resolve agreed upon on the grievance and disciplinary cases.

  • Provide sociopsycho support as and when required.

    Other HR Duties (5%)

  • Support new staff orientation and ensure monitoring of the process upto completion;

  • Support on payroll preparation and verification;

  • Support in HRIS management by providing guidance to the HR Officer and monitoring the system to ensure updated data with no gaps evident by performing periodic system checks

  • Communication to client staff on necessary staff related issues that arise from time to time;

  • Support in the exit and clearance process.

  • Supervise the SSC HR Officer ensuring constant coaching and mentoring.

  • Provide HR advisory and business partnering to the SSC unit

  • Participate in special projects such as client surveys, job evaluation etc when called upon.

    Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI) (5%)

  • Understand and put into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures;

  • Ensure that Programme implementation staff at the country office and in the field are properly inducted on and understands their role in upholding Plan International’s safeguarding and GEI policies;

  • Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in project design, during implementation and as principles applied in day-to-day work of Programme team;

  • Ensure that Plan Kenya contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.

    Technical expertise, skills and knowledge

    Qualifications/ experience essential:

  • A Bachelor’s degree in Human Resource or related field.

  • At least 3-5 years of relevant proven experience as a HR generalist

  • Membership with IHRM

  • Ability to negotiate, advocate and influence effectively at all levels.

  • Strong communication skills, both verbally and in writing.

  • Excellent interpersonal skills with the ability to build strong relationships and networks quickly at every level.

  • Listening, coaching and counselling skills.

  • A transformative leader specifically around change and people management

  • Conversant with HR online systems.

    Languages required

  • Excellent written and verbal communication skills in English.

    How to Apply

  • For more information and job application details, see; Plan International Shared Service Human Resource Coordinator Jobs in Kenya


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