Plan International Case Management Workers – BNO Project Jobs in Uganda

Plan International Case Management Workers – BNO Project Jobs in Uganda

The Organisation

  • Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

  • We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

  • Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

    Role Purpose

  • Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.

  • We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives.

  • We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.

  • The Building Community Resilience for Protection of Refugees and Host community Children and Adolescents in West Nile Project, aims to contribute to building protective environments for refugees within refugee settlements and host communities to ensure children and adolescents affected by the crisis thrive and feel safe from all forms of violence, including SGBV, and, have access to appropriate age and gender responsive protective services

    Dimensions of the Role

  • The Case Worker reports to Project Officer Child Protection

    The Case Worker’s role contributes to

  • Building protective environments for refugee and host communities in which children and adolescents affected by the crisis thrive, safe from all forms of violence, including SGBV as well as have access to appropriate age, gender responsive and protective case management services.

  • Ensure UASC and other most vulnerable children and adolescents at risk have access to protection services that provide age and gender responsive support at family, community and institutional level

  • Ensure most vulnerable children and adolescent girls have access to safe, quality and inclusive primary and secondary education


    Specific Roles and Responsibilities

  • Working in Close consultation and with supervision from the Child protection officer, the Case Worker performs the following roles to implement the case management component of this project:

  • Identify vulnerable at-risk children and young people in the settlement and host communities Conduct Best Interest Assessment (BIA) and identify the needs of identified at-risk children/young people

  • Based on the BIA, make a case plan to support the identified at-risk children/young people

  • Conduct home-visits on a daily basis for the identified at-risk children/young people and understand their changing needs. Based on the needs, revise the case plan

  • Identify what non-food items are necessary to be provided with the identified at-risk children/young people

  • Refer the identified at-risk children/young people to other organization which has capacity to provide services which Plan doesn’t have.

  • Write a case report for the identified at-risk children/young people for proper data management

    Other Duties

  • Support activities at Child Friendly Spaces and other activities under CP sectors for the project

  • Provide feedback on written documents and the design of future programming.

  • Participate in CP sub-sector working group meetings as appropriate and other community meetings – primarily the monthly Case Management Meeting.

  • Provide support to other Plan International Uganda sectors (ex: Education, WASH, etc.) and to all monitoring and evaluation activities as necessary.

  • Liaise with implementing partners and government stakeholders (ex: DRC, LWF, Uganda Red Cross Society, UNHCR, UNICEF and Office of the Prime Minister) at the community level to identify, Unaccompanied Minors (UAMs) and Separated Children (SC) for family tracing, alternative care
    and additional support.

  • When appropriate, participate in CP sub-sector working group meetings

  • Participate in community meetings.

  • Any other duty delegated by your supervisor.

    Key relationships


  • This position reports to the Child protection Officer, BNO – BCRP Project

  • The position work in close consultation and with supervision from the Project Officer - Child Protection, BNO – BCRP Project.

  • Internally the Case Worker interacts with CPiE Coordinator and Project Manager BNO – BCRP Project and other project staffs working at PIU West Nile program Area.


  • The Case Worker work in close collaboration with Child Protection stakeholders at settlement and host community levels.

  • He/she will specifically maintain regular day to day working relationships with children, their families, and community based child protection structures established under this project, maintain coordination and collaboration with all other Child Protection stakeholders at settlement and host community level.

    Technical expertise, skills and knowledge


  • Minimum of Bachelor’s degree in Social works, Counselling, Psychology, or relevant discipline.

  • Previous work experience in community development, implementing case work with an INGO in west Nile emergency program (preferably in child protection).

  • Experience in facilitating community meetings.

  • Minimum 2 years of professional humanitarian experience (past experience working with refugee communities a plus).

  • Excellent writing, facilitation, and
    organizational skills.

  • Excellent command of the English language and another local language (ex: Madi, Lugbara, Arabic, etc.).

  • Strong drive for results and ensuring timely delivery of quality products.

  • Experience managing child protection and gender-based violence cases in a sensitive and child friendly manner.

  • Excellent community mobilization skills.

  • Ability to work individually and within a team with limited supervision. A self-starter.

  • Good analytical, problem solving and project planning skills.

  • Computer knowledge - Microsoft Word, Excel, Outlook, Power Point


  • Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments. Experience working with case files and databases and providing regular documentation.

  • Able to communicate clearly and strategically with internal and external stakeholders as a representative of Plan. This includes effective negotiation and representation skills.

  • Strong capacity building/training/coaching/mentoring skills with communities and internal and external staff.

  • Able to ride a motorcycle and possesses a driver’s license

    Children and Young people safeguarding Policy Responsibilities (mandatory for all staff)

  • Adhere to the children and young people safeguarding policy and Code of Conduct

  • Desist from all forms of child abuses including sexual, emotional, physical and or neglect.

  • Desist from behaviour that paces children at risk of harm, exploitation or abuse

  • Responsible for implementation of the children and young people safeguarding policy standards and Code of Conduct as they apply to area of responsibility.

  • Ensure that all Plan International partners, visitors and associates in his/her area of responsibility are provided with, are made aware off and have signed and returned a copy of the children and young people safeguarding policy and Code of Conduct.

  • Inform the partners, visitors and associates that they must comply with the policy in all contacts and communications with children during their visit.

  • Report all child safeguarding concerns that have come to his or her knowledge within 12 hours using the approved reporting and responding procedures.

    How to Apply

    For more information and job application details, see; Plan International Case Management Workers – BNO Project Jobs in Uganda

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