Paystack Technical Product Specialist (French) Jobs in Nigeria

Paystack is a technology company solving payments problems for ambitious businesses. Paystack's mission is to help merchants in Africa get paid by anyone, anywhere in the world.



Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.


Paystack Technical Product Specialist (French) Jobs in Nigeria


Responsibilities


  • Manage end to end integration guidance for technical teams of various skill levels — from beginner coders to enterprise development teams
    Pair with Product Specialists to act as the the relationship management team for Paystack's most critical partner relationships, including Key Merchants. You'll serve as a technical strategist, helping key accounts understand how to use Paystack's powerful product suite to meet their business goals.
  • Respond to inbound technical support requests from both Key Accounts and general customer base via our support channels, including email, Slack, phone, and walk-ins
    Update the Paystack Developer Documentation to ensure that the information remains accurate as the product and company policy evolves, and translate it into French
  • Scope, build, and maintain custom applications for internal use or for partners
    Aid the Product and Engineering teams in building products for Francophone Africa
  • Develop and maintain plugins that allow merchants to integrate with Paystack in seconds, and also manage relationships with third party plugin developers to ensure their plugins are always up to date
  • Act as a developer advocate and community organizer for our developer community. This will include representing Paystack at developer events, organizing trainings, and more
  • Partner with the Sales team to provide technical insight during discussions with prospects
  • Work with the media and marketing team to create customer education content in the form of blog posts, webinars, podcasts, and more
  • Provide data for the relationship management and sales teams
  • Join one of Paystack's product teams to provide insight and context as products are being scoped and developed. You'll serve as a strong advocate for the customer and provide the merchant perspective as product strategy is discussed.



    Requirements


  • You have a decent understanding of at least two of the programming languages we interact with most often: PHP, Javascript, C#, or Java
  • You have a decent understanding of technical concepts such as data structures, REST API, cookies, SQL queries, and recursion
  • You can communicate simply and
    clearly in speech and in writing - in English - with both technical and non-technical audiences
  • You enjoy learning about new business models and genuinely enjoy discussing the operational aspects of a project. You have strong empathy for business owners
  • You're a product thinker, and are constantly looking out for the ways in which companies in different industries use technology to solve problems
  • You're a positive, naturally optimistic team player who values learning and personal development
  • You're able to remain patient and calm under even the most high-pressure situations, such as when dealing with difficult customers
  • You have strong interest in developer advocacy and community engagement, and you derive a lot of joy from teaching and sharing knowledge. You love being an amplifier and a catalyst for other people
  • While this is not a requirement, it would be a plus if you
  • Are a resident of - or have lived or worked in - a West African Francophone country
  • Have experience with native iOS and Android development
  • Have experience developing extensions for Magento and Magento 2
  • Have experience building or maintaining plugins and libraries
  • Have previously worked at fast-growing internet startups
  • Have experience working with payments systems in Africa
  • Have previous experience in customer-facing roles
  • Are a current or former business owner yourself



    How to Apply


    Interested and qualified candidates should apply online by 2nd June 2019


    For more information and job application details, see; Paystack Technical Product Specialist (French) Jobs in Nigeria


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