Paystack Product Specialist (Mandarin) Jobs in Nigeria

Paystack is a technology company solving payments problems for ambitious businesses. Paystack's mission is to help merchants in Africa get paid by anyone, anywhere in the world.



Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.


Paystack Product Specialist (Mandarin) Jobs in Nigeria


Responsibilities


  • Build long-term relationships with your contacts at mid-market and enterprise companies - especially those headquartered in China - and help them understand how to best leverage Paystack's powerful product suite to meet their business objectives
  • Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies
  • Analyse internal and external datasets to glean insights for various uses
  • Solve tricky tier 2 support issues which are escalated by the support team
  • Represent Paystack at industry events, fairs, webinars, and demos
  • Serve on one or more Product teams, using your insights from the field to inform product prioritization and product development



    Requirements


  • Are an excellent writer and speaker of BOTH English and Mandarin, able to take complex ideas and explain them in plain, compelling language
  • Have experience in a client-facing role, preferably at a technology company, with a track record of top performance
  • Are able to analyse large amounts of data, identify useful patterns, and make recommendations based on your observations
  • Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customer’s businesses
  • Are obsessively curious about how businesses work in different sectors. You're the kind of person who reads earnings reports for fun, or who, when you go to a new restaurant, idly wonder how many plates they serve a day
  • Possess strong presentation and stakeholder management skills
  • Embody the principle of servant leadership: you have genuine empathy
    for business owners, and you’re happy to go the extra mile to help them succeed
  • Are perceptive and a fast learner: you’re able to quickly understand the technology that powers Paystack and able to leverage your understanding to help customers achieve their goals. A Product Specialist understands the Paystack product better than anyone else at the company
  • Understand and value the importance of following up: either with members of the Paystack team on behalf of customers, or with customers to assure them that their issue is being worked on
  • Have previously worked at fast-growing internet startups
  • Have experience working with payments systems in Africa
  • Have an analytics or research background
  • Have experience with SQL or Excel, or have a willingness/aptitude to learn
  • Have worked or lived in China or the surrounding region, or otherwise have a deep sense of Chinese business culture



    How to Apply


    Interested and qualified candidates should apply online by 2nd June 2019


    For more information and job application details, see; Paystack Product Specialist (Mandarin) Jobs in Nigeria


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