Palladium Group ICT Specialist Jobs in Ethiopia

Palladium Group ICT Specialist Jobs in Ethiopia

Company Overview:

  • Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value.

  • We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

  • For the past 50 years, we have been making Positive Impact possible.

  • With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

  • Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

    Project Overview and Role:

  • Catalyze is a $250 million 5 to 8-year program, designed to catalyze $2 billion in private capital, especially to underfinanced social sectors (such as education) and higher risk countries (especially low-income and post-conflict countries) around the globe, complemented by a cross-cutting inclusion of gender-lens investing.

  • Catalyze will provide services to many missions and bureaus that “buy in” to tap the CATALYZE investment and pay-for-results project management expertise.

  • Our aim is for investors to explore and find commercially viable opportunities and approaches to creating jobs, developing sustainable social services, tightening, and rationalizing supply chains, and advancing inclusive growth.

  • Catalyze Ethiopia: Market Systems for Growth (MS4G) will drive private enterprise expansion to catalyze Ethiopia’s future economic growth and prosperity.

  • MS4G intends to foster enterprise-driven growth, especially among private enterprises that have high growth potential and the capacity to catalyze job creation throughout market systems.

  • MS4G will address systemic challenges, including building business development services capacity, creating a more conducive business environment, building the financial sector infrastructure and capability within private finance providers, and expanding the digital economy.

  • MS4G will catalyze private sector growth by improving access to finance and facilitating transactions through targeted interventions across market systems (demand, supply, and enabling environment).

  • Expanded access to finance will also drive change across the market system by increasing business revenue and necessitating job creation. The program has an estimated life of project funding of $55 million and is anticipated to operate for five years.

  • While focus sectors will be finalized in collaboration with USAID during the inception phase, it is anticipated that they could include agribusiness, light manufacturing, and telecommunications & ICT (including fintech).

  • Across all initiatives, there will be a cross-cutting focus on women and youth, as well as a focus on ensuring that disparate ethnic groups and regions equitably benefit from the interventions.

  • The Finance Officer will support Finance Manager by ensures that all financial records of all the projects costs are in accordance with Palladium financial policies and procedures and donor (USAID) rules and regulations.

  • He/she must demonstrate the ability to use sound business judgement in assuring that all records to the financial system are accurate and necessary for the operations of the MS4G projects.

  • He/she makes sure that all government taxes and other obligations are deducted and paid on time. This individual must be based in Addis Ababa.

    Primary Duties and Responsibilities:

  • The IT Specialist provides leadership for the IT system management of MS4G Ethiopia, specifically being responsible for all infrastructure, network and server administration activities of MS4G in Addis Ababa & Regional Program Offices.

  • This includes installing, hardware/software, configuring the internet base networks according to standards, and maintaining/administering systems for all offices across Ethiopia.

  • S/he interacts with the IT contact person/team at Washington DC for management of IT related tasks. The ICT specialist reposts to the HR & Operations Manager.

    Management & Administration

  • Manage and follow-up the execution of all IT tasks inside the project (workflows and processes);

  • Establish system by
    planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, wireless and LAN networks, and operating and system management systems; defining system , operational policies and procedures.

  • Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and escalating application problems to vendor.

  • Support day to day users request and concerns for both software and hardware.

  • Training staff on new technology available in the facility.
  • Ensure timely and accurate delivery of technology products and services.

  • Configuring and troubleshooting desktops, laptops, printers, and phone handsets
    Configure new emails accounts for staff.

  • Oversee and maintaining the internet connection for the office and maintaining relationship with service provider and following up to ensure timely monthly internet invoice payment.

  • Negotiate contracts and purchases with vendors for software, hardware and internet services.

  • Install and configuring software and hardware.

  • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

  • Requesting software licenses and hardware from Washington DC Office

  • Upgrades, installs and troubleshoots networks, networking hardware devices and servers software.

  • Maintaining an inventory of all IT related equipment and parts as well as documentation and license provided by Washington DC or the local vendors

  • Seeks ways to apply new technology to help staff with easy tasks.

  • Purchasing cartridges for all the printers at the office

  • Configuring and maintaining the telephone system at the office

  • Meets financial requirements by submitting information for budgets; monitoring expenses for IT activities.

  • Protecting organization’s information confidential/material.

  • Perform IT department management of IT initiatives.

  • Consults with program/operation management for appropriate technical solutions to help them perform their tasks more efficiently.

  • Advise on options, risks, costs vs. benefits, impact on new technologies implemented and systems
    Printing and configuring ID cards and maintaining the access control system

  • Maintain and troubleshooting the CCTV system for offices

  • Troubleshooting and upgrading of smart phones for project staff.

  • Performs other related duties as assigned by HR & Operations Manager

    User Support

  • Plan for major IT initiatives

  • Ensure new systems are aligned with Palladium IT policies and procedures.

  • Manage IT system implementation projects in the offices.

  • Provide regular guidance/feedback to the HR & Operations Manager on IT issues.

  • Oversee maintenance of records for IT inventory with Logistics Specialist, and ensure software license and support and maintenance contracts, remain updated.

  • Establishes system specifications by conferring with users, analysing workflow, access, information, and security requirements; designing system infrastructure for the project.

  • Identification of routine desktop and application support issues and provision of training for staff as required.

  • Training staff on use of one drive and SharePoint for saving and sharing of files.

    Qualifications, Skills & Knowledge:

  • Five or more years of directly related working experience in position (preferred)

  • Understanding the function of basic network infrastructures such as routers & switches

  • Confident user of Windows client operating systems and common desktop applications (Microsoft Office, Adobe Acrobat, etc)

  • Certifications in Microsoft, CISCO, and/or other related technologies is a plus

  • Demonstrated management experience
    Understanding of client/server-based applications.

  • Be self-motivated, proactive, have a positive attitude & work with minimum supervision.

  • Ability to communicate effectively, instilling trust and confidence.

  • Excellent interpersonal and communication skills

  • Be of high integrity and have a sense of confidentiality.

  • Language Requirement: Fluency in oral and written English and Amharic is required

    How to apply

  • For more information and job application details, see; Palladium Group ICT Specialist Jobs in Ethiopia

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