Paelyt Solutions Limited Operations Associate Jobs in Nigeria

Paelyt Solutions Limited Operations Associate Jobs in Nigeria

Job Description

  • We are looking to recruit an Operations Associate who will contribute to the development of our business.


  • The Operations Associate will be responsible for providing overall support to the functions within the Operations function.

    Major job purpose will also include:

  • Process all related transactions which includes documentation of transaction details and preparation of relevant reports

  • Ensure rates and other details used in transactions are free from error

  • Prioritize transactions in view of their time sensitivity and ensure timely closure of transactions.

    Job Responsibilities


  • Escalate all delays and track transactions to ensure efficiency in transaction processing

  • Prepare all reports using the designated reporting format

  • Ensure all reports are prepared in a timely manner and presented to management

  • Ensure accuracy of all transaction details

  • Ensure all activities are in line with overall company strategy.

    Credit Application and Documentation:

  • Ensure completion of Know Your Customer/Customer Due Diligence (KYC/CDD) and other product requirements before processing
    Process approved credit applications for disbursement

  • Prepare payment instructions and/or notification letters.

    Facilitate loan drawdown, redemption, cancellation, restructuring processing and/or booking of loans into the system:

  • Review and validate borrowers' information and supporting documents required as part of credit application processes

  • Perform checks, validate documentation and verify authorisation for credit application and processing

  • Answer queries on credit processing status

  • Collaborate with various parties to ensure transfer and processing of documentation according to required procedures

  • Perform documentation check prior to loan disbursement

  • Propose methods to improve overall processes to improve efficiency.

    Loan Recovery:

  • Monitor and report status of credit recovery and collection for customer accounts being managed

  • Monitor borrowers' compliance to financial covenants and escalate irregular activities for further action

  • Support credit control actions including collections, write-offs, expenses and recovery

  • Generate routine statistics and activity reports to identify irregularities in credit activity

  • Execute or direct execution of credit recovery and collection procedures.

    Client Management:

  • Process client documentation (sight original documents and collect copies).

  • Provide exceptional customer service at all times

  • Promptly identify and resolve all client management issues

  • Provide content for respective customer files

  • Maintain records of transactions and processing within customer accounts according to compliance requirements

  • Track, monitor and escalate all accounts
    and/or transactions with documentation deficiencies and exception

  • Analyse root causes of issues and provide inputs to continuously improve operations performance from a
    productivity, customer and risk perspective.

    Communication and Reporting:

  • To liaise with Customer Experience, Product Management and Finance Functions

  • To report to the Head, Operations regularly on all operations at meetings and at other times. Issues raised/discussed must be reported

  • To provide such information to the Head, Operations as required in order to assess the performance of the business and achievement of agreed strategy.

    General Business:

  • Ensure strict adherence to company policies and practices

  • Ensure that the Operations department is always presented to the highest possible standard

  • Ensure that all information is made available whenever requested

  • Identify and plan areas for personal development.

  • And Any other task assigned by your supervisor from time to time based on business priorities of the business.

    Required Qualifications

  • Minimum of a First Degree or its equivalent

  • Accounting or Finance related degree is an added advantage.

  • 1 - 3 years Experience.


  • Relationship Management Skill

  • Negotiation Skills

  • Team work

  • Communication Skills – Written and Oral

  • Digital Literacy

  • Problem Solving

  • Service Orientation

  • Financial Management

  • Quality Assurance

  • In-depth knowledge of company products and services.

    How to Apply

  • Interested and qualified candidates should send their CV to:

  • with the job title as the subject of mail.

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