PA Receptionist/administrative Assistant Jobs in Kenya

PA Receptionist/administrative Assistant Jobs in Kenya

About the Role

  • This post is for a Receptionist /Administrative Assistant for Kenya, Nairobi office. The job holder will work under the direct supervision of Practical Action People and Culture Lead. The job holder will also work with all Practical Action staff in order to ensure that all office administration tasks are implemented in a smooth manner.

  • The position is responsible for the day to day smooth running of the front office and to provide a positive first contact with visitors/callers and to provide administrative support to other departments so as to ensure effective execution of operations. This role is to provide general office administration assistance to support the implementation of Practical Action’s work in Nairobi, Kenya. Externally the job holder will have basic interactions with all Practical Action visitors, and/or partners who come to and/or through the Nairobi office.


  • The Receptionist/Administrative Assistant’s role is to provide general office administrative support to the Kenya Office in the following key areas:

    Front Office Reception (50%)

  • Receive and screen visitors to the office, assisting them with enquiries /references while directing them appropriately.

  • Call and fix appointments with external interlocutors upon request (Authorities, lawyer, & HQs.).

  • Manage incoming and outgoing official calls within the office through the switch board.

  • Take note of all messages left on the answering machine every morning and ensure proper transmission to correspondents.

  • Propose and champion for ways to manage phone utilization costs.

  • Summarize monthly bills for telephone and courier and provide input to finance department for charging to specific project budgets.

  • Ensure that the front office reception is maintained, neat, tidy and welcoming at all times.

  • Incoming and outgoing mail management, record and dispatch cheques and other payments made by the office for collection/delivery.

  • Manage the office diary, i.e. booking the meeting rooms, recording workshop dates, travelling dates and manage staff movement board.

  • Maintain and update the Practical action contact list of local hotels, travel agents and taxis.

  • Accurate filing of documents and correspondence while ensuring there is efficient movement of documents within the office.

  • Preparation of requisitions for office stationery, kitchen items and toiletries.

  • Attend meetings as expected and participate accordingly.

  • Preparation of minutes for monthly staff meetings and disseminate them once approved.

  • Manage the general e-mail addresses and ensure that information is distributed to appropriate staff in a timely manner.

  • Work closely with the Office Assistant and provide cover for each other as appropriate.

    Logistics & Procurement Support (45%)

  • The administrative assistant, in conjunction with the Procurement and Logistics coordinator will assist in performing procurement and logistics functions including and not limited to:

  • Support in the strengthening of internal controls around asset management ensuring Practical Action’s assets are safeguarded at all times.

  • Assist in the preparation of procurement requests of office supplies for onward processing to the Procurement and Logistics Coordinator.

  • Assist in tracking orders and ensure timely delivery of the same.

  • Provide support in receiving goods and services while ensuring right quantities are delivered and quality services are rendered as per respective purchase orders

  • Take part in preparation of project procurement plans.

  • Assist in responding to queries from internal and external clients regarding procurement matters

  • Participate in monitoring stock levels and identifying purchasing needs

  • Facilitating travel/transport
    arrangements for staff and visitors including airline tickets, office vehicles and taxis, subject to appropriate approvals.

  • Arranging/making reservations of hotel accommodation for staff and visitors and process the associated costs.

  • Provide support in identifying and booking suitable meeting venues for official Practical Action meetings and ensure availability of all materials and equipment required at competitive rates.

  • Assist in maintaining relevant internal databases and procurement files in a chronological order

  • Assist in maintaining and tracking vendors’ contractual agreements on an annual basis.

  • Receiving approved invoices and ensuring payments are processed on a timely basis and forwarded to finance for remittance.

  • Conduct regular checks on office maintenance (furniture and fittings) and report any defects to the Procurement and Logistics coordinator.

  • Provide support in international travel requirements for staff and visitors to Kenya.

    Human Resources (5%)

  • Follow up on Immigration, visa and NGO Board applications.

  • Organize and follow-up on staff welfare matters in consultation with the HRO.

  • Any other duties relating to Practical Action that may be assigned by the line manager.

    Other responsibilities

  • Work effectively as a member of the Team by providing other forms of support as may be requested from time to time by team members.

    Person Profile

  • To be successful in the role, the ideal candidate will be able to demonstrate:

    Experience & Knowledge

  • A Diploma in Secretarial Studies, Business Administration, HR Management, Supply Chain or related field.

  • A first degree in the above fields will be an added advantage.


  • At least 3 years relevant working experience in a similar position.

  • Excellent administrative skills.

  • Good communication (verbal and written) skills in English.

  • Good inter-personal skills and ability to work in a team with minimal supervision.

  • Ability to organize multiple tasks and prioritize appropriately.

  • Ability to handle confidential information in a discreet and professional manner.

  • Practical experience in the use of the Internet, email and MS Office applications (spreadsheets).

  • Time management skills.


  • Training in Human Resources and Supply Chain.

  • High level of proficiency in MS Office packages.

  • Training in procurement and logistics.

    How to apply

  • If you have the experience, skills and the ability we are looking for, please forward the application letter and updated CV by email to:

  • with the title Administrative Assistant – Maternity Cover not later than 18th July 2021.

  • We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.

  • Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks.

  • The successful applicant must have the pre-existing right to both live and work in Kenya.

  • Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.

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