Opportunity Bank SME Officer Jobs in Uganda

Opportunity Bank SME Officer Jobs in Uganda

Job purpose:

  • The SME Officer is responsible for growing of the SME portfolio (Assets and Liabilities) by
    recruitment of new clients whilst maintaining the existing clients and the quality of the portfolio.

    Key Result Areas:


    • Open new accounts for liability mobilization

    • Recruit SME loan clients to achieve loan disbursement and portfolio growth targets.

    • Assessment of potential loan clients to make sure they meet the required standards for
    borrowing from OBUL.

    • Relationship Management of existing customers

    • Cross Sell Bank Products to new and existing customers of the bank

    Monitoring and managing portfolio

    • Monitor portfolio by tracking all clients, identifying any potential default cases and
    developing mitigants for them.

    • Ensure clients comply with the OBUL policies as well as terms and conditions attached to loans.

    • Maintain the PAR of one’s portfolio within the bank’s PAR quality standards


    • Prepare weekly and monthly reports to the branch management team and SME manager and discuss weekly performance with immediate supervisor.

    Building customer relationship and care

    • Maintain relationships by visiting clients and solving any customer related issues raised by them.

    • Customer service, handling client inquiries and guiding them on how to apply for loans,
    use the bank’s payment channels.


    • Participate in loan recovery where needed.

    Occasional Duties

    • Stand in for the manager/ supervisor.

    Qualifications & Experience

    • Bachelor’s degree in a Business-related course.

    • Experience in banking with good knowledge of Credit.

    • Must have been a Relationship officer for at least 2 years.

    Personal skills and abilities

    • Analytical skills and an eye for detail.

    • Ability to understand broader business issues.

    • Planning and organization.

    • Negotiation and diplomacy.

    • Ability to work under pressure.

    • Excellent presentation and interpersonal skills.

    Behavioral Characteristics

    • Self-starter, highly motivated, passionate, results driven, able to work autonomously as
    well as part of a group, resilient and hard working.

    How to Apply

  • For more information and job application details, see; Opportunity Bank SME Officer Jobs in Uganda

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