ONA Growth and Sales Associate Jobs in Kenya

ONA Growth and Sales Associate Jobs in Kenya


  • We are looking for an energetic and passionate professional to help grow our business and expand our clientele.

  • As a fast-growing business, The growth and sales associate will be a key driver of Ona’s growth and success.

  • This person is the virtual “face of Ona'' because they would be the first person any new potential client or partner would engage with via our various platforms.

  • As a member of Ona’s business development team, the growth and sales associate will also help coordinate Ona’s bid response and proposal development process.

  • This will include identifying and managing business opportunities, coordinating proposal writing (including obtaining and refining technical inputs), and managing Ona’s SaaS product sales.

  • The goal of this role is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

  • Lastly, the ideal candidate should be able to combine a strong understanding of how technology can best be used to address problems with deep understanding of global development issues in the humanitarian or health sectors.

  • We are looking for people who are passionate about the potential of technology to drive positive change.

  • We work globally on some of the world’s hardest problems partnering with organizations like the WHO, UNICEF and DFID.

  • This role will report to the Director of Client Solutions.

    Key Responsibilities

    Business Development

  • Searching, identifying and clarifying business development opportunities including request for proposals (RFP), request for quotations (RFQs), grants and other opportunities.

  • Managing the business development pipeline by ensuring Ona’s CRM is fully updated and that each opportunity moves through the pipeline and relevant stakeholders are included.

  • Coordinate proposal/bid development processes by maintaining a schedule of proposal due dates, ensuring that all technical and non-technical inputs are received and incorporated in advance and the proposal is reviewed and submitted on time.

  • Ensure that all proposals are highly professional, winning, and consistent with Ona’s core values and messages by proofreading final copy and making final copy edits.

  • Develop, maintain and act as custodian of templates for Ona’s business development outputs including proposals, costing sheets, CVs etc.

    Sales Management

  • Actively monitor and respond to all incoming emails from Ona’s official business development and sales channels

  • Plan, prepare and present sales pitches, make cold calls and attend sales meetings per week so as to ensure a robust pipeline of opportunities.

  • Bring in new sales from new customers and grow sales from existing customers thus ensuring set targets are met and exceeded.

  • Identify potential clients and the decision-makers within the client organization.

  • Meet potential clients by growing, maintaining and leveraging your networks.

  • Research client base to find new types of customers and sell to them.

  • Manage Ona SaaS sales cycles and invoicing for all of Ona’s SaaS clients.

  • Working closely with the support team to ensure high levels of customer satisfaction through excellent sales, after-sales and support service by identifying queries/problems/objections with sales leads and resolve or escalate appropriately.

  • Recommend and explain Ona’s products and services, demonstrating software and tools as required to existing and prospective customers.

  • Actively upsell and cross-sell new products to current clients.

  • Achieve sales goals and targets as defined by the directors.

  • Develop and keep track of user metrics i.e growth, forecasting income and general company performance.

  • Be actively involved in developing and implementing a sales and business development strategy for Ona

  • Actively develop and implement sales strategies that contribute to overall user growth and subscriptions income of the Ona platform.

    Contribute to Ona’s Marketing Strategy

  • Manage online advertising tools like Google Adwords and other online advertising platforms.

  • Help in market research including but not limited to competitor
    analysis, market trends, and understanding user needs.

  • Run promotional campaigns for existing clients to inform them of new features, or offer them discounts or credits.

  • Attend stakeholder meetings, workshops, and conferences and communicate/present Ona’s products, projects and work to diverse audiences (health, technical, etc.) as a proud ambassador of the organization.

  • Create and coordinate a schedule of blogs that can be written by the Ona team, on a monthly basis.

  • Set up and send a regular newsletter that can go out to all stakeholders/partners of donors and coordinate inputs from the team.

  • Create and coordinate the process of publishing an annual report or founders’ letter, that can be published and circulated widely

  • Ensure that the Organisation’s Facebook, Twitter and LinkedIn profiles are updated.

  • Look for and keep track of notable sales events worldwide that the company can participate in either as speaking engagements or to set up a marketing stand.

    Capabilities

  • Ability to communicate accurately, clearly, and effectively in written and spoken English.

  • Excellent attention to detail and orientation toward meticulous work

  • Able to prioritize dozens of high-value tasks simultaneously, in an environment where priorities are constantly changing. Able to stay organized in this environment.

  • Self-starter and motivated to move ahead without direct instruction on each step of a project.

  • Motivated to complete projects in a fast-paced environment, and will get things done quickly and efficiently, regardless of the obstacles.

  • Able to take big, sometimes nebulous tasks and break them down into the right sequence.

  • Strong interpersonal skills with proven ability to work with and lead multidisciplinary teams.

    Key Requirements

    Essential

  • Bachelor’s degree in a relevant field, e.g. Computer Science, Commerce, T, Economics, Social Science or Engineering, etc.

  • At least four years of experience in a technology environment, including 2+ years ideally practical professional experience in technology solutions development.

  • Proven working experience as a sales executive, business development associate or a relevant role with a proven sales track record. Experience in customer support is a plus

  • Familiarity with or experience using MS Office, Google Suite and widely-adopted CRM platforms (Zoho, Salesforce etc) a plus.

  • Proven writing capabilities with the aim of bringing in / winning new business - including proposal writing/blogs/websites / promotional articles, etc.

  • Proven experience in working in, and coordinating diverse, multi-country teams, to achieve set outcomes

  • Interest and deep familiarity with ICT4D and the market.

  • Self-starter and motivated to move ahead without direct instruction on each step of a project.

  • Experience working with international companies

  • A team player who enjoys interacting with people of all levels in a multicultural environment

  • Right to live and work in Kenya preferred

    Desirable

  • Master’s degree in a relevant field such as Computer Science, Engineering, Statistics, Business Intelligence, MBA, Social Science etc.

  • Additional qualifications in public health, health informatics, and international development will be an advantage.

  • Excellent analytical, problem-solving, and communication and collaboration skills

  • Advanced Microsoft Excel skills including use of macros/advanced formulas

  • Ability to speak other international languages including French a strong plus. **

    How to Apply

  • Please send the following to jobs+growth-sales-associate@ona.io

  • Cover letter describing why you are interested in this position and working at Ona.

  • Resume or CV.

  • Note we will only contact shortlisted candidates.


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