Old Mutual Manager It Service Delivery Jobs in Kenya

Old Mutual Manager It Service Delivery Jobs in Kenya


Job Description

  • NULL Contracts team-specific deliveries with IT Manager.

  • Ensures support given to call center and support i.t.o. applications and infrastructure.

  • Acts in a consulting capacity i.t.o. application and infrastructure impacts from level 3 plans.

  • Is responsible for performance contracting with staff.

  • Monitors area-specific SLAs.

  • Ensures ITIL framework implemented in area of control.

  • Has ownership of ITIL processes in specific area of expertise (application or infrastructure).

    Education

  • Bachelors Degree (B), Diploma (Dip).

    How to Apply

  • For more information and job application details, see; Old Mutual Manager It Service Delivery Jobs in Kenya


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