Old Mutual Digital Products Leads Jobs in South Africa

Old Mutual Digital Products Leads Jobs in South Africa


Job Description

  • This role supports the smooth running of the production applications and infrastructure and is individually accountable for achieving results through own efforts, for periods of up to 3 months.The incumbent has broader knowledge than the IT Support Specialist and works across many platforms.

    Duties

  • Supports the running of production applications and Infrastructure.

  • Provides 24 x 7 first-line standby / support for production environments.

  • Creates temporary fixes within systems to achieve Service Level Agreements.

  • Provides technical advice and consultation to the business.

  • Identifies and implements cost saving / optimisation initiatives.

  • Participates in and co-ordinates systems handover process (OSSP).

  • Acquires and applies knowledge of business processes, procedures, policies and practices.

  • Communicates effectively regarding support related activities.

  • Participates in software and/or hardware upgrades.

  • Responsible for capacity monitoring.

  • Pro-actively monitors the production environment.

  • Leads others in technical initiatives across platforms/environments eg: cost saving, timing

  • Quality Assurance within role, checks work of others.

    Skills

  • Accountable, Business, Business Processes, Change Management, Communication, Consulting, Digital Products, Handovers, Hardware Upgrades, Information Technology (IT) Support, Quality Assurance (QA), Results-Oriented, Service Level Agreement (SLA), Service Levels, Taking Initiative, Technical Advice.

    Education

  • Bachelor of Commerce (BComm): Information Technology (Required).

    How to Apply

  • For more information and job application details, see; Old Mutual Digital Products Leads Jobs in South Africa


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