Oasis Healthcare Receptionists Jobs in Kenya

Oasis Healthcare Receptionists Jobs in Kenya


  • Oasis Healthcare Group Limited is Kenya’s first and largest countrywide fully-integrated private healthcare system, registered in October 2015 and born out of the Oasis Group Practice model of health services provision to harmonize the various companies & facilities existing across the country under the Oasis umbrella. We currently have facilities in the following counties: Kisii,
    Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Bungoma, Busia
    and Kisumu.

  • We are currently in the process of opening a Level IV facility and therefore looking to fill the following positions with qualified individuals;

    Overall Responsibility

  • Receive, assist and direct patient in accessing the appropriate service or health care professional in a courteous, efficient and effective way.

    Key Responsibilities

  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the facility.

  • Acknowledge patient’s arrival at the desk within 2-3 minutes of arriving.

  • Deal with all general enquiries, explain procedures and make follow-up on appointments.

  • Be aware of your surroundings and of patients in the waiting room: be in a position where you
    are able to note which client has not been served and direct them to the offices they need to visit.

  • Be aware of which doctors and nurses are currently on duty and whether they have arrived. If the doctor has not arrived, call him/her and inform them they are on duty and clients are waiting for
    them

  • Receive and make telephone calls as required. Phone must be answered within 6 rings and no
    more. Take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at all times. If the patient’s behavior becomes unacceptably abusive refer the call
    to your supervisor. Don’t ever shout or respond in a rude manner to the patient.

  • Advice patients of relevant charges for relevant medical services, show direction to the next station that the client would wish to be served.

  • Ensure that all patients’ information is registered onto the computer system promptly and
    accurately.

    Job Requirements

  • A diploma course in health records, public relations, communication, business administration or any related course.

  • Must have strong analytical and communication skills, excellent leadership qualities.

  • Ability to work under minimum supervision.

  • Ability to work under pressure.

  • Honesty and integrity

  • Good interpersonal skills

  • Must be Computer literate.

    How to Apply

  • For more information and job application details, see; Oasis Healthcare Receptionists Jobs in Kenya


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