Nyeri Water & Sanitation Receptionist / Telephone Operator Jobs in Kenya

Nyeri Water & Sanitation Receptionist / Telephone Operator Jobs in Kenya


Job purpose

  • Reporting to the Administrative Assistant the job is responsible for ensuring that
    NYEWASCO clients and visitors are served efficiently and effectively, being the
    immediate point of contact into the company

    Core Duties / Responsibilities/Tasks

  • Manage front office including ambience and idleness.

  • Receive and attend to guests of the company and directing enquiries and guests to
    relevant officers

  • Handle incoming and outgoing calls and directing them as necessary

  • Receive hand delivered mails and dispatching them to the relevant offices

  • Report on faulty telephone lines

  • Provide information and answering phone enquires as appropriate

  • Answer calls, route them to respective officers and / or take messages

  • Keep the reception are tidy

  • Maintain a proper telephone and cell-phones billing record

  • Ensure that the switchboard equipment is in good working condition

  • Maintain the emergency cell-phone including weekends, public holidays and after
    official working hours

  • Provide secretarial services whenever called upon to do so

    Qualifications & Experience

  • Academic Diploma in Secretarial Duties or front Office Operations.

  • Diploma in Business Administration/Management will be an added advantage

    Experience

  • 3 years’ experience in a similar job

    Essential Skills and Competencies

  • Good interpersonal skills

  • Good communications skills

  • Good ICT skills

  • Good listening skills

  • Excellent customer service skills

    How to Apply

    For more information and job application details, see; Nyeri Water & Sanitation Receptionist / Telephone Operator Jobs in Kenya

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