Nithio UX Research Consultant Jobs in Kenya

Nithio UX Research Consultant Jobs in Kenya

Company Description

  • Nithio is a venture-backed finance and data analytics platform that uses AI and machine learning techniques to improve credit scoring capabilities for businesses, capital providers, governments, and other stakeholders in the distributed renewable energy sector across Africa. The company aims to address the acute need for modern, clean energy access on the continent by providing a sustainable infrastructure for capital delivery, offering state-of-the-art underwriting tools, and a powerful information sharing platform for stakeholders to identify high-need grant recipients and credit-worthy customers.

    Summary of Position

  • Nithio is seeking a short-term consultant to lead a UX research initiative on our Risk Analytics Engine products and services. The consultant will report to the Chief Data Scientist as head of product. Outputs of this work will inform future product development projects and strategies to facilitate Nithio’s growth.

    The consultant will perform the following duties:

    Research Planning and Recruitment

  • Work with Product and GTM leads to develop a well-crafted research plan with clear research objectives.

  • Write usability research screeners and discussion guides.

  • Manage outreach and recruitment (in collaboration with Product, Finance, and GTM teams) of targeted end-users for specific research studies.

    Data Collection

  • Moderate one-on-one basic usability sessions.

  • Help develop and implement quantitative surveys.

  • Conduct qualitative stakeholder and client
    feedback interviews, through focus groups and one-on-one sessions.

    Data Analysis

  • Extract insights about user behaviors from existing web instrumentation tools (HotJar, Mixpanel).

  • Translate user insights into actionable recommendations for the product team.

    Presentation of Insights

  • Craft personas and journey maps to communicate insights across the design and development teams.

  • Present design research findings to the larger team in a clear and organized fashion.

    Preferred Qualifications:

  • 2-5 years of experience in UX Research, ideally involving B2B solutions and international clients.

  • Excellent communication and interpersonal skills; fluent English language proficiency.

  • Professionalism in representing Nithio among existing/potential partners.

  • Ability to get up to speed quickly and take initiative with minimal inputs.

  • Ideally, exposure to finance and investment sectors, particularly energy or climate finance.

    How to Apply

  • For more information and job application details, see; Nithio UX Research Consultant Jobs in Kenya

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