Nicole Sinclair Food and Beverage Manager (Hospitality/ Lekki, Lagos) Jobs in Nigeria

Nicole Sinclair Food and Beverage Manager (Hospitality/ Lekki, Lagos) Jobs in Nigeria


  • Our client helms from the Hospitality industry and seek to hire Food and Beverage manager who is responsible for managing all F&B operations and for delivering an excellent guest experience. The Food and beverage manager responsibilities include the ability to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

    Responsibilities

  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

  • Preserve excellent levels of internal and external customer service

  • Design exceptional menus, purchase goods and continuously make necessary improvements

  • Identify customers’ needs and respond proactively to all of their concerns

  • Establish targets, KPI’s, schedules, policies and procedures

  • Comply with all health and safety regulations

  • Report on management regarding sales results and productivity

  • Oversee all aspects of the daily operation of the resort Service operation.

  • Supervise all Room Service personnel.

  • Respond to guest complaints in a timely manner.

  • Ensure proper set-up, breakdown and maintenance of all banquet functions

  • Work with the GM and keep him/her informed of F&B issues as they arise.

  • Organize all documentation for shift work on a daily basis including pre-shift reports

  • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems

  • Coordinate and monitor all phases of the Room Service operation.

  • Ensure effective communications between each shift.

  • Supervise the room service area in order to attract, retain, and motivate the employees.

  • Ensure optimal level of service, quality, and hospitality are provided to guest.

  • Ensure the timeliness and accuracy of the amenity set-up and delivery.

  • Monitor and maintain proper running and cleanliness of banquet areas.

  • Perform any other reasonable
    duties as required and directed.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

    Competency/Skill/Requirements

  • Bachelor’s degree in food science technology or any related field.

  • 5-7 years of experience in a similar role from within a 3 star hotel.

  • Proven food and beverage management experience.

  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

  • Ability to spot and resolve problems efficiently.

  • Mastery in delegating multiple tasks.

  • Communication and leadership skills.

  • Up to date with food and beverages trends and best practices.

  • Ability to manage personnel and meet financial targets.

  • Guest oriented and service minded.

  • Excellent managerial skill.

  • Strong interpersonal skills.

  • Proficiency in MS Office, Outlook, Word, Excel.

    How to Apply

  • For more information and job application details, see; Nicole Sinclair Food and Beverage Manager (Hospitality/ Lekki, Lagos) Jobs in Nigeria ​


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