Nedbank Team Manager - Central Support Services Jobs in South Africa

Nedbank Team Manager - Central Support Services Jobs in South Africa

Job Purpose

  • To manage a team and mitigate risk by managing the Central Support Services (CSS) function that includes:

  • Data standards and policies regarding data on SAP, effective management of collateral and loan documentation and effective management of the QA function

  • Identifying potential problem areas and, where necessary, assist in redefining business processes while continuously seeking to enhance business efficiency

  • Managing opportunities for system optimization of processing within SAP

    Job Responsibilities

  • Build trusting relationships with stakeholders through consistent and timeous communication and adherence to their requirements (systems and procedures) and evidencing an understanding thereof.

  • Respond to queries from stakeholders by understanding their requirements and providing information timeously.

  • Provide quality service delivery by understanding and being proactive and evidencing a good understanding of the business units serviced.

  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys, etc).

  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

  • Providing support to various middle office teams with regards to collateral, QA and data management.

    Essential Qualifications

  • NQF Level.

  • Matric / Grade 12 / National Senior Certificate.

  • Advanced Diplomas/National 1st Degrees.

    Preferred Qualification

  • BCom or equivalent degree.

    Type of Exposure

  • Coaching and mentoring others.

  • Networking and building internal and external relationships.

  • Making financial decisions.

  • Managing a team of managers.

  • Managing business risks.

  • Conducting benchmarking exercise to investigate improvement opportunities.

  • Minimum Experience Level.

  • 5 - 8 years in operational process environment, 3 of which must be in managing a team.

    Technical / Professional Knowledge

  • Business administration and management.

  • Change management.

  • Client service management.

  • Communication Strategies.

  • Diversity management.

  • Governance, Risk and Controls.

  • Principles of project management.

  • Relevant regulatory knowledge.

  • Strategic planning.

    Behavioural Competencies

  • Aligning Performance for Success.

  • Decision Making.

  • Business Acumen.

  • Guiding Team Success.

  • Continuous Improvement.

  • Driving for Results.

    How to Apply

  • For more information and job application details, see; Nedbank Team Manager - Central Support Services Jobs in South Africa

    Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.

    Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.

    Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.