Nedbank Operations Processing Administrator Jobs in South Africa


Job Purpose

  • Ensure financial transactions are processed within agreed turnaround times.

  • Follow laid‑down procedures and processes to effectively manage risk within the bank.

    Job Responsibilities
  • Close dormant accounts and accounts handed over.

  • Block accounts abused by clients.

  • Process requests from various departments.

  • Liaise with external stakeholders for death certificates.

  • Report work done to relevant departments.

  • Close accounts with balances between R0–R500 after 90 days dormant.

  • Obtain account opening forms for legal department.

  • Seek authorisation to close dormant accounts above R500.

  • Release securities as per legal department request.

  • Request Bankcol International to impound debit cards when instructed.

  • Hotlist debit cards if abused.

  • Check CIS‑linked accounts for movement to Retail or ERM.

  • Obtain statements requested by departments via NCCC.

  • Update client personal information (contacts, postal addresses).

  • Stay abreast of legislation and industry changes.

  • Demonstrate Nedbank vision and values in stakeholder interactions.

  • Contribute to team goals and manage own career growth.

  • Identify training courses and career progression opportunities.

  • Share knowledge with team for continuity and success.

  • Provide 1st line support and troubleshooting.

  • Participate in Nedbank culture‑building and corporate responsibility initiatives.

  • Identify opportunities to improve processes, tools,
    and policies.

    Essential Qualifications – NQF Level
  • Matric / Grade 12 / National Senior Certificate.

    Minimum Experience Level
  • 2–3 years’ experience in financial, risk, and process management environments.

    Technical / Professional Knowledge
  • Administrative procedures and systems.

  • Data analysis.

  • Regulatory knowledge.

  • Business writing skills.

  • Software and systems knowledge.

  • Banking knowledge and procedures.

  • Cluster‑specific operational knowledge.

  • Business terms and definitions.

  • Governance, risk, and controls.

    Behavioural Competencies
  • Managing work.

  • Work standards.

  • Initiating action.

  • Stress tolerance.

  • Continuous improvement.

  • Earning trust.

  • Building customer loyalty.

  • Decision‑making.

    How to Apply

    For more information and job application details, see; Nedbank Operations Processing Administrator Jobs in South Africa

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