Nedbank Ltd Relationship Manager: RRB Jobs in South Africa

Nedbank Ltd Relationship Manager: RRB Jobs in South Africa

Job Purpose

  • To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

    Job Responsibilities

  • Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.

  • Demonstrate an understanding of risk parameters by managing client relationships according to credit principles

  • Improve results by tracking and analysing financial reports against agreed measures.

  • Understand clients business and needs through proactive client relationship management according to portfolio mandate.

  • Build relationships with internal stakeholders through communication and networking as determined by client needs.

  • Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.

  • Complete tasks through planning and reviewing against set targets.

  • Manage resources (time, processes and support teams) to optimize value against client expectations.

  • Comply with risk standards,policies and procedures through training and development as required by group compliance framework

  • Research and analyse information by using problem solving techniques to propose solutions for work challenges.

  • Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.

  • Identify training courses and career progression for self through input and feedback from management.

  • Ensure all personal development plan activities are completed within specified timeframe.

  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

  • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

  • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

    Minimum Experience Level

  • 2-3 years in a relationship management or banking environment

    Preferred Qualification

  • Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers,
    FAIS Accreditation Regulatory Examination Level 1.

    Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate

    Type of Exposure

  • Conducting root cause analysis.

  • Working with a group to identify alternative solutions to work situations.

  • Analysing situations or data that requires an evaluation of multiple factors.

  • Interacting with diverse people.

  • Building and maintaining effective relationships with diverse internal and external stakeholders.

  • Developing ways to minimise risks.

  • Analysing and interpreting qualitative and quantitative data.

  • Drafting reports.

  • Interacting with various levels of management.

  • Managing conflict situations.

  • Managing multiple projects.

  • Influencing stakeholders to obtain buy-in for concepts and ideas.

  • Answering customer questions.

  • Sharing information in different ways to increase stakeholders understanding.

  • Communicating complex information orally.

  • Communicating complex written information.

  • Brainstorming ways of improving a product or situation.

  • Challenging the status quo with a view to improving the environment or peoples understanding.

  • Identifying trends.

  • Checking accuracy of reports and rec.

  • Communicating standards to others.

  • Conducting gap analysis.

  • Conducting a needs analysis.

  • Comparing two or more sets of information.

  • Coordinating and securing buy-in from stakeholders.

  • Preparing and delivering presentations.

  • Writing business proposals.

  • Providing professional advice/opinion.

  • Using different approaches in new work situations.

    Technical / Professional Knowledge

  • Banking knowledge.

  • Banking procedures.

  • Business Acumen.

  • Business principles.

  • Business writing.

  • Communication Strategies.

  • Data analysis.

  • Governance, Risk and Controls.

  • Microsoft Office.

  • Nedbank policies and procedures.

  • Nedbank vision and strategy.

  • Principles of financial management.

  • Principles of project management.

  • Relevant regulatory knowledge.

  • Relevant software and systems knowledge.

  • Decision-making process.

  • Nedbank culture.

  • Cluster Specific Operational Knowledge.

    Behavioural Competencies

  • Communication.

  • Energy.

  • Building Trusting Relationships.

  • Managing Work.

  • Sales Disposition.

  • Sustaining Customer Satisfaction.

    How to Apply

  • For more information and job application details, see; Nedbank Ltd Relationship Manager: RRB Jobs in South Africa

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