Natives Hospitality Front Desk Officer Jobs in Nigeria

Natives Hospitality is currently recruiting suitably qualified candidates to fill the position below:



Natives Hospitality Front Desk Officer Jobs in Nigeria


We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.


Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.


If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.


Responsibilities


  • Perform all check-in and check-out tasks
    Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Manage customer complaints and help create memorable experience for our Guest


    Requirements


  • Degree or Diploma in Hotel Management is a plus.
  • 2 years in Hotel Jobs.
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like Cloud beds and
    Room Key PMS
  • Understanding of how travel planning websites operate, like Booking and Trip Advisor
  • Customer service attitude
  • Excellent communication and organizational skills.


    How to Apply


    Interested and qualified candidates should send their Application Letter and Resume/CV to: nativesjobs@gmail.com Kindly indicate Position applying for when sending CV. Application Closing Date 15th April, 2019.


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